Goodwin Procter Llp
Manager, Organizational Change Management (User Adoption)
San Francisco, USA · Senior
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About the role
- Join Goodwin's Global Operations Team, and make a real impact on a global scale.
Responsibilities
- Develop and execute OCM strategies and plans for technology initiatives and digital transformation programs
- Identify change risks and define mitigation strategies to support successful adoption
- Create and deliver clear, compelling communication plans tailored to diverse audiences (attorneys, business professionals, leadership)
- Manage communication channels (e.g., email, intranet, town halls, leadership updates) to ensure consistent and timely messaging
- Partner with subject matter experts to develop relevant, practical training content
- Coordinate and support training delivery, including scheduling, facilitation, and feedback collection
- Drive user adoption strategies, including champion networks, feedback loops, and reinforcement activities
- Develop targeted interventions to increase engagement and sustained usage
- Support post-launch activities to ensure long-term success and continuous improvement
- Partner with product managers, project managers, and business stakeholders to integrate OCM into delivery plans
Requirements
- Bachelor's degree in Business, Communications, Organizational Development, or related field
- 5-8+ years of experience in change management, communications, training, or related roles
- Proven experience supporting technology implementations or digital transformation initiatives
- Experience designing and delivering training programs
Skills
- This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
Compensation
- At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Benefits
- Health, dental, and vision insurance
- Life and disability insurance
- Retirement & Savings Plan
- Paid vacation, sick time off, and holidays
- Employee wellness and assistance programs
- Employee discounts and perks
- Develop messaging that articulates the "why," benefits, and impact of change initiatives
- Design and deliver role-based training programs (live sessions, e-learning, job aids, and guides)
- Ensure training approaches align with user needs and learning preferences
Company info
- At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge.
- Professional development and career advancement opportunities
This listing is sourced directly from Goodwin Procter Llp's careers page and normalized into a canonical job model.