Goodwin Procter Llp

Manager, Organizational Change Management (User Adoption)

San Francisco, USA

Sponsorship not specified$104k-$156kDetected 28 days ago

ComplianceLeadershipCommunicationCollaboration

About the role

Join Goodwin's Global Operations Team, and make a real impact on a global scale.

Develop and execute OCM strategies and plans for technology initiatives and digital transformation programs
Identify change risks and define mitigation strategies to support successful adoption
Create and deliver clear, compelling communication plans tailored to diverse audiences (attorneys, business professionals, leadership)
Manage communication channels (e.g., email, intranet, town halls, leadership updates) to ensure consistent and timely messaging
Partner with subject matter experts to develop relevant, practical training content
Coordinate and support training delivery, including scheduling, facilitation, and feedback collection
Drive user adoption strategies, including champion networks, feedback loops, and reinforcement activities
Develop targeted interventions to increase engagement and sustained usage
Support post-launch activities to ensure long-term success and continuous improvement
Partner with product managers, project managers, and business stakeholders to integrate OCM into delivery plans

Bachelor's degree in Business, Communications, Organizational Development, or related field
5-8+ years of experience in change management, communications, training, or related roles
Proven experience supporting technology implementations or digital transformation initiatives
Experience designing and delivering training programs

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:

Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Paid vacation, sick time off, and holidays
Employee wellness and assistance programs
Employee discounts and perks
Develop messaging that articulates the "why," benefits, and impact of change initiatives
Design and deliver role-based training programs (live sessions, e-learning, job aids, and guides)
Ensure training approaches align with user needs and learning preferences

This listing is sourced directly from Goodwin Procter Llp's careers page and normalized into a canonical job model.