Kiva Confections

Commercial Operations Specialist

California

Sponsorship not specifiedDetected 21 days ago

SQLSalesAccount ManagementLogisticsInventory ManagementCustomer SupportAR/VRCommunicationCollaborationProblem SolvingOrganizational SkillsAccounts Payable

About the role

We do not sell or share applicant personal information for cross-context behavioral advertising.
We retain your information for as long as reasonably necessary to evaluate your application, comply with legal obligations, and protect our rights.
To submit a privacy request, please contact: talent@kivaconfections.com | 510.610.8968

Responsibilities

Efficiently manage and process all inbound order requests received via email, task systems, and phone calls, ensuring accuracy and timeliness in order fulfillment.
Technical and Operational Support
Directly support the sales team by efficiently entering orders submitted through the Encompass task system.
We collect this information to evaluate your candidacy, communicate with you, conduct background checks (where permitted), comply with legal obligations, and maintain employment records.
The employee is expected to maintain a professional workspace free from excessive noise or distractions during working hours.

Requirements

You have VERY strong conversational communication skills
Actively maintain up-to-date pricing information and execute all required promotions within the internal systems.

Nice to have

2 + years proven experience in a similar role, ideally in a fast-paced distribution or logistics environment.
SQL knowledge and wholesale distribution experience ideal
Proficiency in using internal systems such as Encompass preferred
Excellent communication skills, both written and verbal, with a keen attention to detail.
Strong analytical and problem-solving abilities to resolve issues effectively.
Proactive attitude with a focus on continuous improvement and a willingness to take initiative.
Cannabis experience preferred
Prolonged periods of sitting at a desk and working on a computer.

Company info

Act as a critical point of contact to answer questions via phone, email, and task systems for customers and suppliers regarding task submissions, pricing, customers, allocations, invoicing, Accounts Receivable (AR), and product status, and escalating inquiries to appropriate department contacts when needed.
Occasional travel to company offices, client sites, or team meetings may be necessary based on business needs.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and for applicants with disabilities in our application and hiring process.
As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love.
Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network.
Joining KSS means becoming part of a company that's passionate about delivering excellence and driving sustainable growth in the cannabis space.

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This listing is sourced directly from Kiva Confections's careers page and normalized into a canonical job model.