Healthsnapcareers

Strategic Customer Success Manager

Remote (United States)

Sponsorship not specifiedDetected 22 days ago

Stakeholder ManagementAccount ManagementProcess ImprovementCustomer SuccessICD-10LeadershipProblem SolvingMentoring

About the role

We believe in the power of prevention over treatment, after our co-founders experienced how modern healthcare failed their loved ones, they knew there had to be a better way.
We believe that every patient deserves to receive the right care, at the right time, and in the right location - regardless of their condition or status.
We need someone who can move between a detailed billing conversation and a strategic review without missing a beat and who brings the executive presence and credibility to be seen as a peer by health system executives.

mentor CSMs on the team, contribute to playbook development, and lead or participate in cross-functional improvement initiatives Collaborate with Clinical Operations, Product, and Implementation to advocate for customer needs and drive product and process improvements
We lead with empathy above all else, and place the patient at the center of everything we do.
We take ownership - and lead with empathy - and expect each employee to recognize that real patients rely on HealthSnap every day.

HealthSnap ( healthsnap.io ) empowers patients and their physicians to improve health outcomes using an innovative platform for modern, proactive patient care.
We help healthcare organizations easily manage chronic conditions remotely, and deliver personalized patient experiences when it's needed most.
You understand how health systems manage vendor relationships, navigate internal approvals, and measure program ROI and you use that knowledge to position HealthSnap as an indispensable partner.

lead with empathy, have an entrepreneur mindset, be agile and embrace change, and have an attitude of gratitude, let's talk.
HealthSnap offers a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Paid Time off, Career Advancement Opportunities, and the Ability to Work Remotely.
We embrace diversity and are an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
No matter your background, your orientation, or your identity expression, if you are passionate about improving the future of healthcare through lifestyle change, we want to hear from you!
Be part of an organization built on teamwork, innovation, mutual respect, and equality for all.
Working at HealthSnap means being part of a family and a team where if you win, we all win, no matter how big or small the accomplishment.

This listing is sourced directly from Healthsnapcareers's careers page and normalized into a canonical job model.