CarMax
Lead Business Operations in Training
VA - Virginia Beach - Newport News · Full-time
Sponsorship not specified$15k-$20kDetected 8 days ago
ExcelAuditingCustomer SupportLeadershipCommunication
About the role
- 7294 - Newport News - 12966 Jefferson Ave, Newport News, Virginia, 23608 CarMax, the way your career should be!
- This leadership role combines team development, operational excellence, and exceptional customer service.
- You'll oversee critical processes such as cash management, transaction auditing, and paperwork accuracy-all while fostering a positive, collaborative work environment.
Responsibilities
- Delegate and monitor Business Office tasks to maintain efficiency and accuracy, and assist store teams across departments, ensuring compliance with CarMax standards.
- Deliver exceptional customer service, explaining processes and answering questions clearly.
- Manage cash operations, including deposits, safe handling, and security protocols.
- Ability to create a positive, team-oriented environment and resolve customer or associate issues.
- Ability to multi-task in a high-energy, fast-paced environment and maintain accuracy.
Requirements
- Ability to stand or walk for extended periods and lift 15-20 lbs, with flexibility for nights, weekends, and holidays.
Compensation
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Benefits
- Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
- If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
- Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
- For more details about benefits, please visit our CarMax Benefits website.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
- Completion of CarMax-provided training for cross-functional Business Office coverage.
Equal opportunity
- Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
This listing is sourced directly from CarMax's careers page and normalized into a canonical job model.