Acrisure
Sr. Account Manager
1301 6th Ave W - BRADENTON, FL · Senior
Sponsorship not specifiedDetected 8 days ago
CRMAccount ManagementNegotiationLeadershipCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- This position requires deep claims industry knowledge, exceptional relationship management skills, and the ability to confidently communicate with clients at all levels of an organization.
Responsibilities
- Build and maintain strong partnerships through regular communication, business reviews, and proactive account management
- Lead client onboarding activities and support successful implementation and transition of new accounts
- Partner with internal claims leadership to ensure operational performance aligns with client expectations and service commitments
- Coordinate cross-functional teams to resolve client issues, manage escalations, and deliver effective solutions
- Maintain accurate account documentation, service plans, and client communications
- Develop a thorough understanding of each client's business objectives and claims programs to provide strategic guidance
- Support client retention initiatives by delivering exceptional service and fostering long-term partnerships
- Perform additional duties and projects as assigned
- At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact.
Requirements
- 10+ years of experience in claims administration, claims leadership, or account management required
- Experience working for a third-party administrator (TPA), insurance carrier, insurance brokerage, or claims organization required
- Strong understanding of commercial claims operations and claims administration required
- Experience managing complex client relationships and serving as the primary contact for strategic accounts required
- Experience leading client implementations, account transitions, or ongoing service delivery initiatives required
- Proficiency with Microsoft Office and CRM or account management systems beneficial
- Bachelor's degree in Business, Insurance, Risk Management, or a related field beneficial
- Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
Benefits
- Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
- We also offer our employees a comprehensive suite of benefits and perks, including:
- Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
- This list is not exhaustive of all available benefits.
- Employee Benefits
- Benefits may vary based on subsidiary entity and geographic location.
Equal opportunity
- Equal Opportunity Employer.
- We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
- Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
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This listing is sourced directly from Acrisure's careers page and normalized into a canonical job model.