Unisys
Service Desk Agent - Blue Bell, PA
Blue Bell, PA, United States of America · Junior
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About the role
- We're committed to supporting work-life balance and investing in your future success.
- This allows us to get to know you better and provide a more engaging and convenient interview experience.
- We appreciate your understanding and look forward to connecting with you virtually! #LI- MT1 This role may require access to export-controlled commodities and technology.
Responsibilities
- Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
- Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.
Requirements
- Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
- High School Diploma/GED required
- Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Nice to have
- IT Certifications are a plus.
Benefits
- 1-2 years of relevant experience, or combined education and experience.
- Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more!
- Benefit Highlights:
Company info
- Video Interview Notice: At Unisys, we incorporate video interviews as a key part of our hiring process.
- At Unisys, we incorporate video interviews as a key part of our hiring process.
Equal opportunity
- US job seekers can find more information about Unisys' EEO commitment here.
Visa & Work Authorization
- export control regulations, applicant should be eligible for any required authorizations from the U
This listing is sourced directly from Unisys's careers page and normalized into a canonical job model.