Juniper Square

Operations Specialist, AI Solutions

Americas (USA or Canada) · Full-time

Sponsorship not specified$70k-$92kDetected 20 days ago

ExcelCommunicationCollaboration

About the role

This is a detail-intensive, process-driven role.
Our products use AI to generate and structure content and your role is to work within those workflows, applying careful review and sound judgment to ensure every output meets the quality bar our customers depend on.
You will work closely with customer-facing teams at Juniper Square, supporting their work by executing on the operational tasks that sit behind the customer relationship.

Data & Document Onboarding: Ingest and structure historical data and documents into Juniper Square platforms, ensuring information is accurately captured and properly organized for use within AI-assisted workflows.
As a member of a new team operating at the intersection of AI and operations, you will help build the playbook - identify gaps, proposing solutions, and piloting improvements that raise quality and efficiency across workflows.
Cross-Functional Collaboration: Partner closely with customer-facing teams, maintaining clear communication and reliable turnaround accountability across multiple product workflows.
Translate complex operational details into straightforward communication that builds confidence and trust across all audiences.
Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we're building a company designed to shape the future of private markets for decades to come.
Fertility and growing family support

2-3 years of professional work experience in an operations, administrative, or data-focused role.
Exceptional attention to detail with the ability to sustain accuracy under volume and time pressure.
Comfort working within AI-assisted workflows and ability to critically evaluate AI-generated content rather than accept it at face value.
Proficiency in standard business tools including Excel and general communication platforms
comfort with task management workflows.
Ability to work independently and manage your own workload with a high degree of ownership.
Bachelor's degree or equivalent professional experience.
Strong communication skills, both written and verbal, with the ability to engage effectively with internal teams and external customers alike.
Sound judgment and the initiative to escalate issues appropriately rather than work around them.
Experience in financial services or investment management is preferred, familiarity with institutional data and document workflows are helpful context for this work.

Compensation for this position includes a base salary, equity, and a variety of benefits.
The U.S. base salary range for this role is $69,500 - $91,500.
Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
Fertility and growing family support
Allowance to customize your work and technology setup at home
Annual professional development stipend

Serve as an operational point of contact for both internal stakeholders and external customers, representing Juniper Square with professionalism and clarity.
Customer Engagement: Serve as an operational point of contact for both internal stakeholders and external customers, representing Juniper Square with professionalism and clarity.
Our mission at Juniper Square is to unlock their full potential.
We're the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision.
Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates.
We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets.

This listing is sourced directly from Juniper Square's careers page and normalized into a canonical job model.