New Era Technology

New Era Technology

AV Field Engineer

Indianapolis, IN

No sponsorshipDetected 20 days ago
Customer SupportSignal ProcessingCiscoCommunicationCollaborationOrganizational SkillsOSHA

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Third-party placement is common here

24% of this employer's visa filings place the worker at a client company rather than at the employer itself, across 4 clients. Your visa, salary band and layoff exposure would follow the employer of record, not the client.Most common: Schneider National Inc · Hub Group · Meta Platforms, Inc.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development.
  • If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.
  • SUMMARY: The AV Field Engineer work with the Engineering team to install, commission, and complete AV and multimedia systems in accordance with New Era Technology standards.

Responsibilities

  • Support Project Managers and Engineers on project-specific technical requirements
  • Document equipment data (e.g., serial numbers, MAC addresses, IP addresses) and maintain inventory control and chain of custody
  • Perform quality control on systems installed by others (e.g., subcontractors)
  • Write, modify, load, test, and troubleshoot DSP files in support of system commissioning and audio optimization
  • Escalate customer service issues to management and support their resolution
  • Maintain a professional appearance and conduct, and comply with company policies and procedures

Requirements

  • Occasional work outside of normal business hours may be required.

Nice to have

  • Minimum of four years of AV experience, with demonstrated proficiency meeting New Era Technology's Field Engineer standard
  • Demonstrated experience tuning large-venue professional audio systems, including loudspeaker system alignment and acoustic measurement
  • Client- and service-focused mindset, with strong listening skills and the ability to understand customer issues
  • Understanding of how audiovisual systems function and how to diagnose and resolve problems within them
  • Proficiency with AV platforms (e.g., AMX, Extron, Crestron, Poly, Cisco, QSC, Biamp)
  • Solid soldering skills
  • Discretion and good judgment with regard to sensitive or confidential information
  • AV networking experience, including configuration, troubleshooting, and coordination of networked audiovisual systems preferred

Skills

  • Ability to stoop, kneel, bend at the waist, and reach on a daily basis
  • Ability to safely use hand and power tools, ladders, scaffolding, and lifts, including work at heights
  • Ability to lift and carry up to 50 pounds
  • Regularly use hands and fingers to handle, control, or feel objects
  • Regularly see details of objects that are less than a few feet away
  • Regularly speak clearly so listeners can understand, and understand the speech of others

Benefits

  • 7 company holidays + generous PTO

Company info

  • Join New Era Technology, where People First is at the heart of everything we do.
  • With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow.
  • Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
  • In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions").
  • If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company.
  • Only communications from our official company channels should be trusted.

Visa & Work Authorization

  • At this time, we are unable to offer visa sponsorship for this position.
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This listing is sourced directly from New Era Technology's careers page and normalized into a canonical job model.