Addition Wealth
Client Success Manager
United States
Sponsorship not specified$80k-$120kDetected 15 days ago
Account ManagementCustomer SuccessCustomer SupportCommunicationOrganizational Skills
About the role
- Addition Wealth is looking for a Client Success Manager to help us grow and scale our business.
- If you enjoy streamlining and improving on operational processes, managing key client relationships, working with end users to understand key needs and pain points, and driving exceptional business results, we'd love to hear from you.
- You will succeed if you are customer-focused, scrappy, strategic, data-driven, highly organized, detail-oriented, and willing to dive into challenges of all shapes and sizes.
Responsibilities
- Comfortable working in a fast-paced environment that will require you to manage competing priorities and deadlines, pivot quickly, and build new processes as the company scales
- Opportunity to partner directly with the Founding Team of an early stage company
- High Impact - Ability to drive real impact and have ownership over your work
Requirements
- You have 4+ years of experience in client-facing roles such as account management, customer success, consulting, or business operations - with a strong track record of using data and strategic thinking to drive results
Nice to have
- Previous tenure at an early-stage/startup company
- What you'll work on:
- What you'll get:
- This means you can work from wherever you want!
- However, ability to work EST or CST hours preferred.
- Endless growth - We care about your professional and personal growth.
- Stretch into areas that interest you and grow with the company as we scale
Skills
- An analytical and structured thinker with strong written and verbal communication skills
- A clear communicator who is not afraid to speak their mind with strong interpersonal skills
Compensation
- Competitive salary: We know it's a competitive market out there, and we offer competitive salaries to our employees
Benefits
- Flexible healthcare options, including dental and vision, as well as healthcare FSA account.
- Mission Driven - You'll see the product of your work - directly improving the financial health of thousands of people in the US through access to high quality financial expertise
- We also offer great benefits & perks including:
- 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances.
- This starts with great retirement savings plans and a match to help you meet your goals.
Company info
- Team culture is core to our success.
- As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!
- We believe in sustainable hustle, not burnout.
- Unlimited vacation days with plenty of company holidays.
- Build operational tests and processes for the first time. We are still early - this means you will be iterating on existing processes and building new ones
- Customer Support: You'll lead our customer support function. This means you'll be at the heart of it all - hearing valuable feedback from customers and end users.
- Flexibility - We are a fully remote and distributed company.
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This listing is sourced directly from Addition Wealth's careers page and normalized into a canonical job model.