Kla
Senior Field Support Supervisor
Boise, ID · Senior
Sponsorship not specified$81k-$138kDetected 1 day ago
Project ManagementSupply ChainCustomer SuccessCustomer SupportAR/VRResearchLeadershipCommunicationOrganizational Skills
About the role
- Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.
- No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us.
Responsibilities
- Lead installation, maintenance, and upgrade activities for KLA systems at customer sites
- Develop and drive a positive, collaborative work environment
- Be a positive leader that develops team
- Drive escalations and assure customer focused approach
- Drive operational excellence through strong systems, documentation, and execution discipline
- Develop and maintain strong internal and external relationships
- Manage cost through effective resource deployment and install case oversight
- Hire, coach, and develop a high-performing field support team
- 3-5 years in a lead or supervisory role
Requirements
- Doctorate (Academic) or work experience of 0 years, Master's Level Degree or work experience of 2 years, Bachelor's Level Degree or work experience of 3 years
- 3-5 years supporting semiconductor capital equipment
- BS/AA degree or equivalent experience
Nice to have
- Company Overview
- KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.
- KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.
- The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development.
- KLA focuses more than average on innovation and we invest 15% of sales back into R&D.
- Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices.
- Life here is exciting and our teams thrive on tackling really hard problems.
- There is never a dull moment with us.
Skills
- Virtually every electronic device in the world is produced using our technologies.
Compensation
- $81,300.00 - $138,200.00 Annually
- Our pay ranges are determined by role, level, and location.
- The range displayed reflects the pay for this position in the primary location identified in this posting.
- Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training.
- We are committed to complying with all applicable federal and state minimum wage requirements where applicable.
- If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
Benefits
- Interns are eligible for some of the benefits listed.
- Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training.
Company info
- Partner cross-functionally with engineering, customers, and leadership
- We are committed to complying with all applicable federal and state minimum wage requirements where applicable.
Equal opportunity
- KLA is proud to be an Equal Opportunity Employer.
- Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
- Equal Opportunity Employer.
This listing is sourced directly from Kla's careers page and normalized into a canonical job model.