Empower Pharmacy
Social & Digital Communications Manager
US Remote
Sponsorship not specifiedDetected 1 day ago
ComplianceContent MarketingContent CalendarsSocial Media MarketingWritingHRISCadenceHIPAAFDA RegulatoryPharmacovigilanceLeadershipCommunicationCollaborationAdaptabilityOrganizational Skills
About the role
- The Social & Digital Communications Manager is responsible for the day-to-day management and growth of Empower Pharmacy's social media presence across LinkedIn, Instagram, Facebook, X (Twitter), Threads, and other emerging channels.
- This role sits at the intersection of editorial judgment and community management.
- Success in this role requires strong writing instincts, a deep understanding of healthcare audiences, and the ability to operate within a regulated environment without sacrificing creativity or speed.
Responsibilities
- Publishing Ownership: Own the day-to-day publishing schedule across LinkedIn, Instagram, Facebook, X, Threads, and other assigned platforms, ensuring consistent cadence and brand voice.
- Daily Interactions: Manage daily community interactions across all channels, responding promptly and accurately in Empower's brand voice.
- Audience Relationship: Build relationships with HCP, patient, and caregiver audiences through thoughtful, empathetic engagement that reinforces Empower's authority and trustworthiness.
- Content Production Support
- Asset Management: Maintain an organized library of approved social assets, copy templates, and evergreen content to support efficient, on-demand publishing across all channels.
- Performance Reporting: Deliver regular performance summaries to the Director, Content with clear narrative analysis and actionable recommendations.
- Proven track record integrating AI and automation into content production, community management, compliance pre-screening, and reporting to drive speed, quality, and cost efficiency.
Requirements
- While performing the responsibilities of the job, the employee is required to talk and hear.
- Employees are regularly required to move about the office and around the corporate campus.
- The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
- Bachelor's degree in Communications, Journalism, Marketing, or a related field.
- 5+ years of experience managing social media accounts for a brand, with demonstrated ability to grow audiences and drive engagement across multiple platforms simultaneously.
- Hands-on experience with social media management platforms (e.g., Sprinklr, Sprout Social, Hootsuite) and native platform tools across LinkedIn, Instagram, Facebook, X, and Threads.
- Bachelor's degree in Communications, Journalism, Marketing, or a related field. Compounding pharmacy, specialty pharma, or functional medicine background is a strong advantage.
- Familiarity with MLR (Medical, Legal, Regulatory) or similar approval workflows; able to prepare clean submissions and manage revision cycles efficiently.
- Strong organizational skills with the ability to manage multiple concurrent workstreams, deadlines, and stakeholder relationships.
Skills
- Experience and
- Leverage AI content tools to accelerate drafting, repurposing, and scheduling while maintaining editorial quality and compliance standards.
Benefits
- We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications.
- Calendar Execution: Execute a content calendar developed in collaboration with the Director, Content, balancing brand storytelling, educational content, product campaigns, and community moments.
- Safety Escalation: Escalate patient safety reports, adverse event mentions, or medical inquiries per HIPAA and pharmacovigilance requirements.
- Workflow Coordination: Coordinate with Creative, Medical Affairs, and Legal teams to route content through approval workflows on time and with clean submissions.
Company info
- Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide.
- As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing.
- We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc.
- 5000 List for 2025.
- Empowering people defines who we are.
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This listing is sourced directly from Empower Pharmacy's careers page and normalized into a canonical job model.