Enterprise Electrical
Service Account Manager
Houston, Texas · Senior
Sponsorship not specifiedDetected 33 days ago
CRMAccount ManagementAccountingCustomer SupportResearchLeadershipCommunicationMentoringPublic Speaking
About the role
- Serve as the primary point of contact for assigned commercial service accounts.
- Conduct site visits, client meetings, and walk-throughs as needed
- Understand client needs, priorities, and upcoming project opportunities.
Responsibilities
- Build, maintain, and grow strong client relationships through consistent communication and service excellence.
- Manage renewals, proposals, and service agreements.
- Deliver prompt, professional solutions to service customer inquiries.
- Suggest customer service improvements to management and set performance and financial goals for technicians you manage and help them attain those goals through team direction and management.
- Plan it, Do it, Own it (Accountability)
Requirements
- Positive Attitude Required (Positivity)
Skills
- Understanding of electrical service work, materials, and terminology.
- Strong communication and customer-service skills.
- Proficient in scheduling tools, CRM, or service management systems.
- Valid Texas driver's license and ability to travel locally for client visits.
Benefits
- Medical, Dental and Vision Insurance
- Bonus opportunities
- Continuing Education Opportunities and Resources
Company info
- Providing customers with product information and availability, estimated time of arrival of goods and product recommendations
- Ensure compliance with company policies and local, regional, and federal regulations.
- Ensure safety compliance and adherence to company policies during service operations.
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This listing is sourced directly from Enterprise Electrical's careers page and normalized into a canonical job model.