Conviva

AI Engineer, Agent Analytics & Optimization (DPI)

Foster City, CA · Full-time

Sponsorship not specified$180k-$250kDetected 7 days ago

PythonFull-Stack DevelopmentAWSGCPLLMsAgentic AILangGraphResearchCollaboration

About the role

AI agents are becoming a new digital surface alongside mobile and web.
This is an engineering role, distinct from Conviva's Product Builder roles on the same team:
Architect and ship agentic workflows: multi-step reasoning, tool use, orchestration patterns, and human-in-the-loop where needed

Conviva is the first and best place to understand and optimize digital customer experiences.
Conviva is the intelligence layer for digital businesses, turning every consumer interaction i nto ou tcome-based intelligence-linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests.
Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.
This role builds the systems that let AI agents understand, query, and act on Conviva's behavioral data - MCP servers, agentic workflows, and the AI connectors that tie the platform into any client or downstream system.
This is not a research role, and it is not prompt engineering; the team builds production systems that use AI to solve real problems at scale.
Experience designing/building MCP servers or equivalent tool-use / AI connector integrations
Have used evals to validate and debug agent behavior

3-7+ years of software engineering experience, with production systems shipped end-to-end
Experience with agentic frameworks (LangGraph, Anthropic SDK, Pydantic-AI, CrewAI, or similar)

Comfortable with cloud deployment (GCP/AWS), containerized services, and async Python

Competitive compensation, equity, and benefits
The expected salary range for this full-time position is $180,000-$250,000 + equity + benefits.

Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry-capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real-time and at a fraction of the cost of alternative solutions.
design and ship agentic systems from tool interface through deployment, observability, and iteration - working closely with product and customers.

This listing is sourced directly from Conviva's careers page and normalized into a canonical job model.