Sev Laser

Clinical Field Manager

Walnut Creek, CA

Sponsorship not specifiedDetected 21 hours ago

ComplianceLeadershipCommunicationCollaborationMentoringGAAP

About the role

Join the SEV Laser Team! At SEV Laser, we pride ourselves on being a leader in the laser hair removal industry, committed to delivering exceptional results and an outstanding experience for our clients. With a focus on advanced technology and personalized care, we provide a range of aesthetic services that empower individuals to feel confident in their
skin. Our team is made up of skilled professionals who are passionate about what they do. We cultivate a supportive and collaborative work environment where creativity and innovation are encouraged. We believe that our employees are our greatest asset, and we invest in their growth through ongoing training and development opportunities.

Maintain high standards in clinical documentation, charting accuracy, and compliance readiness.
Service Excellence & SEV Standards Execution Ensure providers consistently deliver the SEV experience as designed, from consultation through treatment and handoff.
Reinforce behaviors that drive OSAT ("highly satisfied") and 5-star reviews, including communication, confidence, and client care.
Partner with Office Managers to ensure seamless coordination between provider and reception experience.
Business Performance & Partnership with District Manager Partner with the District Manager as a co-owner of performance across the region.
Identify provider-level performance gaps and implement targeted coaching and development plans.

~75% within district (weekly in-person site visits required)
Must be available by phone during operating hours for clinical escalations as needed.
May be required to fill provider shifts in emergency situations to support business continuity.
Physical Requirements Ability to stand for extended periods and perform treatments when required.
Ability to hold laser handpieces for extended periods (up to ~1.5 hours).
Ability to lift equipment up to 10 pounds.

Join the SEV Laser Team!
With a focus on advanced technology and personalized care, we provide a range of aesthetic services that empower individuals to feel confident in their skin.
Our team is made up of skilled professionals who are passionate about what they do.
We cultivate a supportive and collaborative work environment where creativity and innovation are encouraged.
We believe that our employees are our greatest asset, and we invest in their growth through ongoing training and development opportunities.
2-3+ years of experience working with laser technology and skin services in the aesthetics industry.
Active clinical license (RN or NP appropriate for region).
Strong expertise in treatment delivery, safety protocols, and client consultation.

Conduct regular in-room observations and audits to assess protocol adherence, treatment quality, and client outcomes.
Serve as the first point of escalation for any clinical customer relations questions, adverse events, or client recovery opportunities.
Take immediate action to address any gaps in compliance or treatment quality.
Provider Performance &
Reinforce "every client, every time" behaviors in treatment rooms.
Contribute directly to achieving GAAP and Cash revenue targets, >90% room utilization, and profitability metrics.
Align on priorities, office-level action plans, and performance management.
Ensure alignment between clinical execution and operational goals, including room utilization (>90%) and service efficiency.
Ensure readiness for new services, promotions, and protocol updates.
Ensure all providers are fully trained and signed off on SEV standards prior to independent treatment.
Provide ongoing, hands-on coaching in the field.
Support career pathing and retention through continuous development.

Employer SEV Laser provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind based on race, color, religion, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under local, state, or federal law.
This policy applies to all employment actions including recruiting, hiring, promotion, compensation, benefits, and training.
Additional Responsibilities This job description is not intended to be exhaustive.
The Aesthetic Field Manager is expected to participate in and support all activities reasonably necessary to operate the business, ensure compliance, and deliver results.

This listing is sourced directly from Sev Laser's careers page and normalized into a canonical job model.