Neuralink

IT Systems Administrator

Austin, Texas, United States · Contract

Sponsorship not specified$69k-$115kDetected 5 days ago

PythonBashPowerShellTerraformAnsibleLinuxOAuthComplianceProcurementCustomer SupportTCP/IPDNSZero TrustHIPAAResearchCommunication

About the role

These devices allow us to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world.
Team Description: For Neuralink's Information Technology team, the corporate environment is production.
It is where our groundbreaking research and development takes place and hosts our assembly lines, neural recording training and processing, and many other functions.

Deploy, configure, and manage endpoint devices using MDM platforms (e.g., Jamf, Intune, Kandji), including application deployment, configuration profiles, and policy enforcement.
Administer identity provider (IDP) and IAM systems including Microsoft Entra, Google Workspace, Okta, or similar; manage user lifecycle from onboarding through off-boarding.
Implement and enforce security policies across endpoints, SaaS applications, and corporate systems; conduct regular audits and remediation.
Administer and maintain SaaS applications such as Google Workspace, Slack, Zoom, and other business-critical tools.
Perform L1 and L2 network troubleshooting including connectivity issues, VLAN assignments, and Wi-Fi connectivity diagnostics.
Manage endpoint hardware inventory including procurement, asset tagging, deployment, and lifecycle tracking.
Develop automation and tooling using scripting (Bash, Python, PowerShell) to streamline repetitive IT operations tasks.
Create and maintain documentation for systems, processes, and procedures to support knowledge sharing and business continuity.
Neuralink is looking for a hands-on IT Systems Administrator to own the day-to-day technology experience for every employee at the company.
You will be responsible for endpoint management, identity and access management, security policy enforcement, and front-line technical support across a diverse user base - from highly technical engineers to non-technical scientists and clinicians.

Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related technical field or equivalent practical experience.
Experience implementing and enforcing security policies across endpoints and SaaS applications, with working knowledge of HIPAA requirements, PII handling, and the ability to conduct regular audits and remediations
Working knowledge of identity and access management protocols including SAML, SCIM, OAuth, and 802.1x.
Familiarity with endpoint security tools, zero-trust architectures, and certificate-based authentication (TLS, X.509, U2F, WebAuthn).
Experience with IaC and automation tools such as Terraform, Ansible, or Cloud-Init.
Experience maintaining and troubleshooting legacy AV equipment such as conference room displays, projectors, video conferencing systems, and audio hardware.
Comfort supporting a diverse user base including non-technical colleagues
Experience in regulated environments (HIPAA, SOC 2, or similar).

The anticipated base salary for this position is expected to be within the following range.
Your actual base pay will be determined by your job-related skills, experience, and relevant education or training.
As such, in addition to base salary, Neuralink offers equity compensation (in the form of Restricted Stock Units (RSU)) for all full-time employees.
$69,000 - $115,000 USD

We are creating devices that enable a bi-directional interface with the brain.
For Neuralink's Information Technology team, the corporate environment is production.
The team builds critical systems and processes that safely accelerate our progress along the company's critical path.
Provide expert end-user technical support across macOS, Windows, and Linux environments as part of a tier-1 support rotation.

This listing is sourced directly from Neuralink's careers page and normalized into a canonical job model.