Ramp
Manager, Procurement Product Activation
San Francisco, CA · Full-time
Sponsorship not specified$100k-$999kDetected 21 days ago
Account ManagementQuickBooksVendor ManagementProcurementERPCustomer SuccessLeadershipMentoringNetSuite
About the role
- We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
- The problems are high-stakes, data-dense, and unforgiving.
- We hire people with high agency and high urgency.
Responsibilities
- Partner with Sales, AM, and CSM leadership to define how procurement deals get handed off, scoped, and resourced - and own those standards across the organization
- You're onboarding new hires on your own, making customer escalation calls without day-to-day guidance, and you've built a real reputation as the procurement authority inside Ramp.
- Hire, onboard, and develop Procurement Activation Specialists; own their ramp from week one to full independence
- Build a team culture where CSMs, AMs, and AEs don't just loop you in on escalations - they come to your team first, before things get complicated
- Relocation support to NYC or SF (as needed)
Nice to have
- Experience in a customer-facing implementation or success role at a procurement software company (Coupa, Zip, Procurify, Stampli, Ivalua, or similar) or working in Procurement at a previous company.
- Familiarity with AP automation, ERP integrations (NetSuite, QuickBooks), or invoice-to-payment workflows
- Background in CS, implementation, or solutions consulting in B2B SaaS
Skills
- Formal management tenure matters less than the quality of those examples.
Compensation
- Fertility HRA (up to $10,000 per year)
Benefits
- Centralized home-office equipment ordering
- Health and wellness stipend
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
- Private medical insurance through Freedom Elite
Company info
- Turn implementation patterns into structured product feedback Engineering and Product can act on. You're the bridge between what customers experience in the field and how the product gets better.
This listing is sourced directly from Ramp's careers page and normalized into a canonical job model.