Aircall.io, Inc.
Director, Channel Partnerships
New York Office ยท Director
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About the role
- Aircall is seeking a Director of Channel Partnerships,
Responsibilities
- Partner program ownership: own the overall partner program strategy across Solutions Partners (Starter, Bronze, Silver, Gold), TSD, IT Consultancies/MSPs, driving partner-sourced pipeline & revenue
- Design and execute a diversification strategy to identify, evaluate, and onboard new partner types (e.g., resellers, MSP's, verticalized tech partners, Ecommerce, PE/VC) to expand Aircall's addressable market
- Recruit, enable, and develop a high-performing team
- Build and execute joint GTM plans with strategic partners to drive qualified pipeline, co-selling motions, and closed revenue
- Define and own the key metrics that matter: partner-sourced pipeline, partner service-attached revenue, net new active partners, referrals per partner, and % of AEs/AM's actively using the partner program
- Cross-functional alignment: partner closely with Sales, Marketing, Product, AM, and RevOps to ensure the partner ecosystem is tightly integrated with company GTM priorities and sales motions
- Represent Aircall at the executive level with strategic partners and build the relationships that give us a durable competitive advantage
- Represent Aircall externally at partner events, conferences, and strategic partner meetings
- Direct experience building or scaling a partner program and strategy with a proven track record of meeting and exceeding partner-sourced revenue targets at scale
- Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work.
Requirements
- 7+ years in Channel Partnerships
- Hands-on experience with Partnerstack, Crossbeam, & Salesforce
Compensation
- $200,000 - $275,000 USD
- ๐ถ Competitive salary package & benefits
Benefits
- We value ownership, continuous learning, and thoughtful speed.
- ๐ Fast-learning environment, entrepreneurial and strong team spirit
- At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
- We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.
Company info
- We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
- Willingness to travel and build in-person relationships with strategic partners and their customers
- Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams.
This listing is sourced directly from Aircall.io, Inc.'s careers page and normalized into a canonical job model.