Staff
House Usher
Boston Campus · Part-time
Sponsorship not specifiedDetected 31 days ago
AccessibilityCustomer SupportCommunication
About the role
- Seeking self motivated, responsible, and dependable part-time ushers to serve inside the house of Emerson College: Office of the Arts venues.
- This position reports to the Guest Experience Manager.
- Main responsibilities for this role revolve around assisting guests with their needs and being available to assist them with any potential issues that may arise.
Requirements
- All ushers wear uniforms and are often required to stand for periods up to 4 hours.
- Weeknights and weekends are required.
Nice to have
- Provide a primary level of assistance to guests, including greeting, wayfinding, and acting as an information resource.
- Allow or disallow guest access into the theatre.
- Direct guests to their proper seats and immediately report ticket problems to the House Manager on Duty.
- Answer questions and provide guests with other information.
- Assist guests with specific needs, including assisting with accessibility requests and seating concerns.
- Enforce basic theatre and college policies.
- In an emergency, guide and assist all guests to exit and re-enter consistent with Emerson policies and procedures.
- Excellent customer skills required, including tact, professionalism, and patience.
Compensation
- In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members.
Benefits
- include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible.
- Additional benefits such as life and disability coverage as well as commuter offerings are available.
- Please refer to our benefits website for a full list of benefits and eligibility requirements.
- In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members.
- We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
This listing is sourced directly from Staff's careers page and normalized into a canonical job model.