Sana
Solutions Engineer
New York
Sponsorship not specifiedDetected 198 days ago
TypeScriptSwiftKotlinReactTailwind CSSNode.jsPostgreSQLRedisDatabricksGCPKubernetesTerraformLLMsAgentic AICustomer SupportSystems EngineeringCommunicationProblem SolvingMentoring
About the role
- You will play a pivotal role in bridging the gap between our product development and client-facing teams in either of our two core products: Sana Agents and Sana Learn.
- On the Sana Agents side, you'll help customers operationalize agentic AI for work by connecting systems, designing workflows, and demonstrating how intelligent agents can search, reason, and act across a company's knowledge and tools.
- On the Sana Learn side, you'll work with
Responsibilities
- Become a product expert and provide dedicated technical support during pre-sales and implementation phases, ensuring that client queries are addressed promptly, accurately, and completely.
- Engage directly with technical stakeholders, especially large enterprises, to build trust and credibility by demonstrating deep technical knowledge around Sana products, the ecosystem with which we integrate, generative AI, and enterprise security
- Collaborate closely with product managers and engineers to stay updated on the latest product developments and ensure seamless communication between teams.
- Identify and implement process improvements to enhance the efficiency of the sales and deployment processes.
- We build on a simple modern stack optimized for both humans and AI.
Requirements
- A self-starter mindset, meaning you can proactively identify issues and opportunities and tackle them without being told to do so.
Skills
- Postgres, Redis
- Help shape AI's future alongside brilliant minds from Google, Apple, Spotify, Notion, Slack, Databricks, and BCG.
- Competitive salary complemented with a competitive RSU program.
- Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders.
Compensation
- Competitive salary complemented with a competitive RSU program.
Company info
- Work with talented teammates across 5+ countries, and global customers, from our beautiful office in Stockholm.
This listing is sourced directly from Sana's careers page and normalized into a canonical job model.