Intersect

IT Support Engineer

San Francisco, CA · Senior

Sponsorship not specified$118k-$150kDetected 69 days ago

PythonPowerShellCybersecurityJiraCommunicationCollaboration

About the role

This position is slightly more senior in scope and responsibility, providing opportunities to take ownership of technical escalations, mentor best practices, and contribute to operational improvements across the broader IT environment.
Please note: This is a hybrid role based in San Francisco and requires regular in-office collaboration with teammates and stakeholders.
This team plays a critical role in advancing the company's mission to accelerate the energy transition by enabling employees with secure, reliable, and scalable technology.

Administer and maintain Windows and macOS systems to ensure stability, performance, and availability
Manage identity and access through Okta, including user lifecycle management, SSO, MFA enforcement, and group administration across SaaS applications
Support and maintain Google Workspace administration, organizational policies, and access controls
Perform endpoint patching, software updates, and routine maintenance to maintain secure and reliable environments
Partner with teammates to improve endpoint management standards and operational consistency
Deliver User Support & Help Desk Excellence
Resolve escalated support requests and serve as a trusted technical escalation point for employees
Deliver high-quality onboarding and offboarding experiences, including provisioning devices, managing access, and supporting employee setup
Maintain clear and organized documentation of support procedures, known issues, and resolutions
Manage Software & IT Assets

7+ years of experience in IT support, systems administration, or related technical operations roles

Intersect was acquired by Google in March 2026 and operates as an independent subsidiary.
Location & Team Gatherings
Intersect has been a fully flexible workplace since its founding in 2016.

$118,000 to $150,000 (total compensation includes base salary + bonus in USD) Equity: Beyond your salary, you'll receive an Equity Grant, giving you a meaningful stake in our parent company.
We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

$118,000 to $150,000 (total compensation includes base salary + bonus in
We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
Beyond your salary, you'll receive an Equity Grant, giving you a meaningful stake in our parent company.
100% premium coverage for you and your dependents on medical, dental, and vision

Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning and family care support through

Intersect does not discriminate against any employee or applicant on the basis of age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, m

This listing is sourced directly from Intersect's careers page and normalized into a canonical job model.