B.F. Saul Company Hospitality Group

B.F. Saul Company Hospitality Group

Front Desk Agent - Part Time - Towne Place Suites Dulles starting at $17/hr

Sterling, Virginia · Part-time

Sponsorship not specifiedDetected 20 hours ago
Communication

About the role

  • Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years.
  • These are operated by a team of more than 1,000 enthusiastic hospitality professionals!
  • This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service.

Responsibilities

  • Process check-ins and check-outs, verify billing, create reservations, and process special requests.
  • Drives sales and maximizes revenue by up-selling rooms and amenities.
  • Safety/Risk Management: Maintains a clean and safe work area in compliance with B.

Requirements

  • Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
  • Produces required volume of work by planning, organizing and prioritizing work duties.
  • Attends all required department and hotel meetings.
  • 1+ years prior guest service experience required preferably in a hospitality setting.
  • Ability to lift, push and pull up to 75 pounds on an occasional basis.
  • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties.
  • Required Skills and Experience:

Skills

  • High school diploma or GED required.
  • Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled

Compensation

  • The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or oth

Company info

  • The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental
  • along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt.
  • This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B.
  • Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.
  • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
  • Monitors room availability, follows restrictions, and all booking policies and procedures.
  • Saul Company Hospitality Group procedures when handling cash and processing financial transactions.
  • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
  • Maintains a clean and safe work area in compliance with B.
  • Saul Company Hospitality Group, brand, local, state and federal regulations.

Equal opportunity

  • Employer/Veterans/Disabled
  • equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
  • Equal Opportunity Employer/Veterans/Disabled
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