AfterShip

AfterShip

Senior Brand Marketing Manager

New York/Boston · Senior

Sponsorship not specified$128k-$150kDetected 2 days ago
Content MarketingBrand StrategyCustomer SupportShopifyResearchLeadershipCommunication

About the role

  • AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide.
  • Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team.
  • The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Responsibilities

  • Own AfterShip's brand narrative by bringing our category point of view to market across earned, owned, and paid channels. Plan and execute integrated brand campaigns around key moments such as BFCM, NRF, and Shoptalk.
  • Develop thought leadership narratives for executive spokespeople, continuously refining messaging to reflect market trends, customer insights, and evolving business priorities.
  • An experienced brand marketer with a track record of developing and executing brand strategies that elevate both company and category narratives.
  • Strong PR and earned media experience, including managing agency relationships, shaping media strategies, securing bylines and speaking opportunities, and building credibility with journalists, analysts, and industry influencers.
  • A trusted executive partner who has worked closely with founders, CEOs, and senior leaders to develop thought leadership, executive communications, and company narratives.
  • Experience building scalable brand systems, with the ability to codify messaging, voice, and positioning into frameworks that can be consistently applied across teams and AI-enabled workflows.
  • Please let us know if you require any support, and we'll work with you to meet your needs.
  • AfterShip has spent more than 14 years building the infrastructure that powers post-purchase experiences for over 20,000 brands worldwide.

Requirements

  • Thrive & Grow: There's no ceiling to what you can achieve or learn here.

Compensation

  • USD$128,000 - $150,000
  • Build flagship research and content franchises in partnership with Content Marketing, including annual benchmark reports, industry trend reports, and integrated campaigns that position AfterShip as a category leader.
  • Salary range for this role: USD$128,000 - $150,000

Benefits

  • Healthcare coverage offered from day 1
  • Retirement plans including company match
  • Annual learning & wellness benefit
  • Monthly book perk
  • We have the products, customer base, data, and vision to lead the next era of agentic commerce - but our brand has yet to reflect the strength of the platform behind it.

Company info

  • AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
  • AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system - giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
  • AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses - including Samsung, Gymshark, Vivino, Harry's, Mous, and Rakuten - rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
  • Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
  • AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape.
  • Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
  • AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system - giving merchants a single place to manage and automate everything that happens after checkout.
  • By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
  • Today, over 20,000 businesses - including Samsung, Gymshark, Vivino, Harry's, Mous, and Rakuten - rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
  • Your Mission:
  • As the Senior Brand Marketing Manager, reporting to the VP of Marketing, you'll define how AfterShip shows up in the market and elevate our brand into the category-defining voice in post-purchase and the future of commerce.

Equal opportunity

  • We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
  • equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
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This listing is sourced directly from AfterShip's careers page and normalized into a canonical job model.