FLASH
IT Help Desk Technician
Austin, Texas · Part-time
Sponsorship not specified$20k-$25kDetected 1 day ago
iOSJiraConfluenceBudgetingLogisticsCustomer SuccessCommunicationAdaptabilityOrganizational Skills
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odds of building a lasting career here
25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- Help us change the way the world parks Parking isn't just about spaces - it's about creating seamless experiences, sustainable solutions, and smarter cities.
- Join us in transforming the way the world parks.
- Join our Flash Team as an IT Help Desk Technician!
Responsibilities
- Manage onboarding and offboarding requests, including provisioning and decommissioning hardware and software
- Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence, and Microsoft O365
- Provide support for Windows machines, MacBooks, and iPads
- Partner with vendors for warranty-related hardware support
- Keep asset management systems up to date to support budgeting, refresh cycles, and audits
- We believe diverse ideas foster innovation and engagement, allow us to attract creatively-led people, and to develop the best products, services and solutions.
Requirements
- Ability to lift up to 25 lbs without assistance
- Experience in Information Technology, ideally with a focus on end-user support or customer success
- Reliable transportation to the main office and occasional travel to a warehouse location
- Flexible schedule
- 401(k) with company match
- Paid holidays, paid time off and accrue sick leave
- Flexible work environment
- Opportunities for professional growth and development
Skills
- Experience imaging and deploying devices (Windows/Mac environments)
- Familiarity with cloud-based IT systems and identity management tools
- Experience supporting a mixed-device environment (Windows, macOS, iOS)
- Knowledge of IT asset management and lifecycle processes
- Understanding of ticketing systems and IT support workflows
- Soft Skills
- Excellent interpersonal and communication skills
- Ability to work independently and manage time effectively
- High attention to detail and strong organizational skills
- Adaptability, able to follow processes while supporting change and improvement
- Qualifications:
- High School Diploma or equivalent
Compensation
- Final salary will be determined based on candidate's skills and experience level.
Benefits
- Maintain and manage IT inventory, including tracking assets and stock levels
- We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company info
- At Flash, we're not just thinking about today's parking challenges; we're actively shaping the future of parking + charging.
- Join Flash as a part-time IT Help Desk Technician and become an essential part of our internal success!
This listing is sourced directly from FLASH's careers page and normalized into a canonical job model.