Northwestern Medicine
Spanish Interpreter - Certified, Full-Time, Days
Chicago, IL, United States · Full-time
Sponsorship not specifiedDetected 1 day ago
ComplianceExcelCustomer SupportCommunicationCollaborationProblem SolvingAdaptability
About the role
- At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
- Assesses and monitors patients' understanding of information conveyed and serves as a cultural mediator.
- Records and monitors interpretation activities according to department standards.
Responsibilities
- Supports and participates in the continuous assessment and improvement of the interpretation services program.
- Maintains accurate records of productivity, work volumes, and interpreting requests.
Requirements
- Bachelor's Degree
Skills
- Excellent communication, organizational and customer service skills.
Benefits
- from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.
- Please visit our Benefits section to learn more.
- Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus.
- This patient-first approach is what sets us apart as a leader in the healthcare industry.
- As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.
- Medical Interpreting:
- Provides medical and general interpreting services to patients, family members, support persons and healthcare providers and other staff in accordance with the National Standards of Practice (NCIHC).
- This includes interpreting during consultations and diagnostic testing; medical procedures and operations; the consent process and educational forums.
- Ensures that the patient's and family's needs are communicated to healthcare providers and staff.
- Assists the healthcare team in problem solving and complaint resolution related to the limited English-Proficient population.
- Initiates and develops positive relationships with patients, visitors, healthcare providers, fellow interpreters and staff, exhibiting respect, flexibility and cooperation at all times.
- Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between American culture staff and native culture patients/families, as it relates to medical care.
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This listing is sourced directly from Northwestern Medicine's careers page and normalized into a canonical job model.