TraceLink

TraceLink

Director, Account Executive

US - MA - Wilmington · Director

Sponsorship not specified$169k-$205kDetected 21 days ago
Agentic AISalesAccount ManagementPipeline ManagementForecastingSupply ChainProcurementCustomer SuccessLeadershipCommunicationCollaborationPublic SpeakingAdaptability

About the role

  • Ensure disciplined account planning, including whitespace analysis, value hypothesis development, and multi‑year growth plans for top accounts.
  • Enable the team to sell outcomes and ROI, particularly around supply chain digitalization, network‑based solutions, compliance, and predictive insights.
  • Represent TraceLink at industry events, customer meetings, and executive briefings to reinforce thought leadership and customer trust.

Responsibilities

  • Lead, coach, and develop a team of 6-8 Account Executives focused on either new logo acquisition or renewals, expansion, and cross‑sell/up‑sell within Enterprise & Mid‑Market.
  • Own and execute the US account expansion strategy, driving increased adoption of TraceLink's platform across multiple products and use cases.
  • Partner closely with Product, Product Marketing, and Customer Success to translate product innovation into compelling customer value propositions.
  • Establish executive‑level relationships within customer and prospect organizations, positioning TraceLink as a strategic supply chain partner, not just a point solution.
  • Support complex sales cycles including RFPs, renewals, platform expansions, and enterprise negotiations.
  • Continuously refine sales processes and methodologies to support product‑led growth and evolving GTM motions.
  • 3+ years of sales leadership experience, managing and developing quota‑carrying Account Executives.

Requirements

  • Strong executive presence with the ability to communicate complex technical and business concepts to C‑suite, Supply Chain, IT, Compliance, Finance, and Procurement leaders.

Skills

  • 10+ years of experience in enterprise software or SaaS sales, with a strong emphasis on account management, expansion, and renewals.
  • Proven success driving new logo acquisition, net revenue retention and multi‑product expansion within an existing customer base.
  • Experience selling platform or portfolio‑based solutions in complex industries.
  • Highly analytical and strategic, with the ability to navigate ambiguity and unblock both customer and internal challenges.
  • Comfortable operating autonomously while balancing multiple priorities in a fast‑evolving environment.
  • Willingness and ability to travel as needed (primarily US‑based).
  • In‑office position required.
  • Bachelor's degree or equivalent practical experience.

Compensation

  • Total compensation for the role includes base pay ranging from $168,648.09 - $205,001.10 USD, significant variable and a generous benefits package.

Benefits

  • Drive accurate forecasting, pipeline management, and QBR execution, with clear visibility into new logo acquisition, renewal and expansion health.
  • Build and sustain a high‑performance, inclusive team culture that prioritizes accountability, learning, and professional growth.

This listing is sourced directly from TraceLink's careers page and normalized into a canonical job model.