Harbinger Motors Inc.

Harbinger Motors Inc.

Vehicle Tech Line Specialist

Garden Grove, CA

Sponsorship not specified$80k-$110kDetected 6 days ago
Corporate LawCustomer SupportCommunicationCollaborationProblem SolvingMentoringMicrosoft Office

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odds of building a lasting career here

50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

8 transfer filings in the last year, covering 8 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Harbinger: Familiar Form, Revolutionary Foundation.
  • Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities.
  • This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information.

Responsibilities

  • Customer and Dealer Support
  • Maintain ownership of assigned service cases from initial contact through closure.
  • Document all case activity accurately within designated case management systems.
  • Technical Support and Troubleshooting
  • Lead the resolution of complex technical, warranty, and field service issues.
  • Escalate concerns appropriately while coordinating support from Engineering, Quality, Purchasing, Production, and Supplier teams.
  • Review technical documentation and provide feedback to improve serviceability, reliability, and customer support processes.
  • Support warranty claim review and approval processes while ensuring compliance with established procedures.
  • Participate in and support service-related projects, including recalls, field campaigns, service bulletins, and product improvement initiatives.
  • Collaborate with internal departments to ensure timely issue resolution and customer satisfaction.

Requirements

  • Ability to interpret technical documentation, service manuals, wiring diagrams, and repair procedures.

Nice to have

  • Degree in Automotive Technology, Diesel Technology, Electrical Technology, or a related technical field preferred.
  • Experience supporting automotive, commercial vehicle, EV, fleet, or technical service operations preferred.
  • Familiarity with warranty administration and service operations processes preferred.

Skills

  • Exceptional verbal and written communication skills.
  • Excellent organizational, analytical, and problem-solving skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong attention to detail and documentation accuracy.
  • Self-motivated with the ability to work independently and collaboratively.
  • Proficient with Microsoft Office Suite and case management software platforms.
  • Bilingual capabilities are a plus.

Compensation

  • California Pay Range
  • $80,000 - $110,000 USD

Benefits

  • Comprehensive Health, Dental & Vision (HDV) - 100% employee covered
  • Early-stage Stock Options
  • Robust Retirement Savings (401k, HSA, FSA)
  • Generous Paid Time Off (PTO) & Parental Leave
  • Annual Vacation Bonus
  • Wellness & Fertility Benefits
  • Cell Phone Stipend
  • Respond to questions regarding vehicle operation, maintenance requirements, warranty coverage, roadside assistance, and service network support.

Company info

  • The Vehicle Tech Line Specialist serves as the primary point of contact for Harbinger customers, dealers, Authorized Service Providers (ASPs), and internal stakeholders throughout the vehicle ownership and warranty lifecycle.
  • Please note that we are currently not accepting applications from third party application services.
  • Serve as the primary contact for service-related inquiries from customers, dealers, and service partners.

Equal opportunity

  • Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
  • If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at info@harbingermotors.com.
  • Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data").
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

This listing is sourced directly from Harbinger Motors Inc.'s careers page and normalized into a canonical job model.