Synthesia
Solutions Architect
New York City · Vp
Sponsorship not specified$140k-$190kDetected 243 days ago
DatadogStakeholder ManagementValuationCustomer SuccessCommunication
About the role
- This is not just implementation - it's about architecting customer success, proving what's possible, and accelerating customers toward full platform maturity.You will be both strategic advisor and technical architect, helping customers:
- Deploy the product and integrations successfully
- This role blends technical hands-on depth, commercial awareness, executive influence, and platform thinking.
Responsibilities
- Lead customer implementations end-to-end, ensuring adoption, measurable outcomes, and long-term scalability.
- Design architectures that map Synthesia's capabilities to high-value customer use cases.
- Partner with Sales on solution scoping, proposals, API demos, and deal strategy.
- Build proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.
- Create playbooks, frameworks, and integration patterns that help us scale how we deliver value.
- Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.
- A commercial mindset - understanding how architecture drives adoption, retention, and expansion
Requirements
- 5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment
Skills
- Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100.
Compensation
- The anticipated salary range for this role is $140,000-$190,000 OTE, with an 80/20 split, depending on experience, skills, qualifications, and location.
- Compensation may vary based on these factors.
Company info
- What we're looking for
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