Pylon Labs
Software Engineer, Security
San Francisco
Sponsorship not specified$180k-$280kDetected 13 days ago
GoReactCode ReviewAWSGraphQLRESTCybersecurityIncident ResponseSupply ChainCustomer Success
About the role
- Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask.
- We're backed by a16z, BCV, General Catalyst, and Y Combinator.
- We're also featured on the Enterprise Tech 30 List https://www.enterprisetech30.com/.
Responsibilities
- Own application and product security across what we've shipped and what's still to come, including threat modeling, secure design reviews, and code review on the areas that matter most like auth and access control.
- Build tooling that scales security past one person: supply chain security, vulnerability management, secure-by-default libraries, and developer-friendly guardrails.
- Build AI-assisted security workflows, like agents that scan code, propose fixes, and surface real risk, along with the controls that let the rest of the team use coding agents safely.
- Work hands-on with engineers to ship fixes and help them build securely by default, telling the difference between theoretical risk and risk that actually matters so we spend effort where it counts.
- Take projects from customer request through design to ship, and own them the whole way through.
- Flex into broader infrastructure work as we grow, including the same scaling, reliability, and developer-velocity problems the infra team owns.
- You like to build, not just advise. You're comfortable turning risk into actual engineering work and shipping it.
- PYLON - THE AGENTIC SUPPORT PLATFORM PURPOSE-BUILT FOR B2B.
- For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work - investigating, resolving, and acting on every signal across every channel that matters.
- More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io http://Incident.io run their support and customer success workflows on Pylon.
Requirements
- You have a growth mindset, want to constantly improve, and want to receive feedback.
Compensation
- The base salary range for this position is $180k - $280k annually.
- Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience.
- Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Pylon.
Benefits
- (Bonus) You have experience with our tech stack (React, Golang, GraphQL, and AWS).
- (Bonus) You have experience with building agentic products in production.
- This role is eligible for stock options, as well as a comprehensive benefits package.
Company info
- Pylon is the only agentic support platform, purpose-built for B2B companies.
- faster responses, happier customers, and a system that continuously improves itself.
Apply directly at Pylon Labs →Create a free account for alerts like thisView Pylon Labs immigration profile
This listing is sourced directly from Pylon Labs's careers page and normalized into a canonical job model.