Signifyd

Signifyd

Senior Sales Engineer

United States (Remote); · Senior

Sponsorship not specified$25k-$30kDetected 8 days ago
RESTMachine LearningData ScienceLLMsProduct ManagementProduct StrategyProject ManagementSalesforceSalesAccount ManagementSAPLogisticsShopifyPublic Speaking

About the role

  • Solutions Architect is a senior technical role at the intersection of fraud prevention, machine learning, and enterprise commerce.
  • This role goes far beyond product demos.
  • You will define how Signifyd integrates with new industries and business models, influence our product and data science roadmap, and co-sell alongside Account Executives at the highest tier of our merchant base.

Responsibilities

  • Partner with Account Executives to drive the end-to-end sales cycle for Enterprise merchants, serving as the primary technical authority from initial discovery through contract execution.
  • Lead executive-level technical presentations and solution design sessions, building credibility with merchant CTOs, VPs of Engineering, and Heads of Product.
  • Own the technical validation process, including complex RFPs and high-stakes Proof of Concept (POC) engagements, ensuring a seamless transition from "technical win" to implementation.
  • Design and architect API integrations tailored to each merchant's industry, business practices and solution requirements.
  • Translate merchant requirements across new industries, payment models, and fulfillment operations into detailed integration schema, data flow designs, and data requirem
  • Lead technical discovery with merchant engineering and product teams to define integration scope, data requirements, success criteria, and key milestones
  • Partner with Data Science to validate model performance against merchant-specific datasets, ensuring Signifyd's decisioning aligns with the client's risk appetite.
  • We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Requirements

  • 5+ years in a Solutions Architect, Principal Solutions Engineer, or equivalent senior technical customer-facing role (pre-sales or strategic post-sales)
  • Experience co-selling in complex, multi-stakeholder enterprise deals alongside a quota-carrying Account Executive
  • Comfort with ambiguity, shifting priorities, and the rhythm of a growth-stage company where the pipeline can be feast or famine

Nice to have

  • Experience with chargeback representment, dispute resolution, or the acquiring and issuing bank ecosystem
  • Familiarity with major ecommerce platform architectures
  • Salesforce Commerce Cloud, Shopify Plus, SAP Commerce, Adobe Commerce, BigCommerce, or comparable
  • Prior experience at a fraud prevention, payments, identity verification, or risk intelligence company
  • Background working in or alongside named-account programs serving Fortune 500 retailers or global consumer brands
  • Travel expected is 25-30% and can fluctuate throughout the year.
  • On-Demand Therapy for all employees & their dependents

Skills

  • Solutions Engineering

Compensation

  • In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position.
  • The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
  • Base Salary Ranges by Pay Zone:
  • Tier 1 (NYC/SF Bay Area/Seattle): $140,000- $175,000 annually
  • Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $130,000 - $160,000 annually
  • Tier 3 (US - All Other): $115,000 - $145,000 annually

Benefits

  • Discretionary Time Off Policy (Unlimited!)
  • Annual Performance Bonus or Commissions
  • Paid Parental Leave (12 weeks)
  • Dedicated learning budget through Learnerbly
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • This role is eligible for a stock option grant of 2,500 stock options, based on the position level and internal compensation guidelines.
  • Machine Learning & Data Strategy

Company info

  • At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers.
  • Our advanced technology, combined with a team genuinely invested in our clients' success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
  • Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year.
  • Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity.
  • Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud.
  • Learn about our company values here!
  • Ensure integration designs are scalable, maintainable, and aligned with Signifyd's platform capabilities and API standards
Apply directly at Signifyd →Create a free account for alerts like thisView Signifyd immigration profile

This listing is sourced directly from Signifyd's careers page and normalized into a canonical job model.