Reflow
Fractional Head of Customer Success
United States
Sponsorship not specifiedDetected 41 days ago
RecruitingCustomer Success
About the role
- This is a hands-on role for someone who has hired senior technical talent internationally, thrives in early-stage environments, and cares deeply about hiring quality, speed, and candidate experience.
- The salary ranges in our job postings are intentionally wide because they need to cover both U.S. and international candidates.
Responsibilities
- Manage our two CSMs
- Build out the CS team, including interviewing, hiring, onboarding, and 30/60/90 day performance
- Own the full customer lifecycle from pilot through expansion
- Designed the full CS lifecycle end-to-end
- We're a U.S.-based tech company with a high bar for talent, ownership, and execution - and we're intentional about building a strong, globally distributed team from the start.
Requirements
- Experience with data-heavy, workflow-heavy, or other kinds of highly technical enterprise products
Skills
- Our final offer will depend on things like your experience, skill set, and location.
Compensation
- We offer competitive pay based on the market and where you're located.
- The salary ranges in our job postings are intentionally wide because they need to cover both U.S. and international candidates.
- Our final offer will depend on things like your experience, skill set, and location.
Company info
- We're building Reflow, a workforce and workflow intelligence platform that helps teams understand and improve how work gets done.
- We're looking for a fractional Technical Recruiter to own full-cycle recruiting for technical roles, with a particular focus on Europe and Latin America.
This listing is sourced directly from Reflow's careers page and normalized into a canonical job model.