Intellivo
Legal Assistant - Insurance Reimbursement Team
Creve Coeur, Missouri
Sponsorship not specified$43k-$54kDetected 11 days ago
NegotiationCommunicationOrganizational Skills
About the role
- The Legal Assistant plays a central role within a recovery pod supporting health plans in subrogation and third-party liability (TPL) recovery efforts.
- This is a frontline insurance-operations role focused on responsiveness, communication, and execution.
- You will serve as a primary point of contact for inbound inquiries, coordinate with insurance carriers and attorneys, and ensure every health plan recovery case is properly documented and progressing toward resolution.
Responsibilities
- Maintain complete case notes and communication logs in claims and recovery systems
- Partner with Senior Paralegals to identify file gaps and follow-ups prior to settlement
Requirements
- Familiarity working with carriers, TPAs, and liability insurers
- Ability to prioritize requests in a fast-moving environment
- Associate degree required; Bachelor's preferred or equivalent industry experience (4+ years)
- Experience in insurance claims, health plan operations, subrogation, TPL, workers' compensation, auto liability, or legal administration preferred
- Strong organizational skills and comfort handling high-volume claim files
- Excellent written and verbal communication
- Professional, service-oriented approach with external stakeholders
- Detail-oriented and accurate with documentation
- Proactive and dependable-anticipates needs and keeps the team informed
- Prior experience in healthcare reimbursement or payer environments a plus
- As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers.
- Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while completely eliminating the need to fill information gaps through ineffective and burdensome outreach to plan members.
Nice to have
- Associate degree required
- Bachelor's preferred or equivalent industry experience (4+ years)
Compensation
- On-Target Earnings (OTE): $43,000 - $54,000 annually ( includes base salary plus performance-based incentive )
Benefits
- Manage administrative tasks tied to active health plan subrogation and insurance recovery cases
- Answer inbound calls and emails regarding TPL claims, liens, coverage questions, and documentation requests
- Monitor case status and flag coverage, liability, or timing concerns to the Senior Paralegal
- Support pod responsiveness standards and consistent health-plan client experience
- Track incoming reimbursement payments and escalate delays appropriately
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This listing is sourced directly from Intellivo's careers page and normalized into a canonical job model.