Stryker
OnSite Specialist - Grand Rapids, MI
Grand Rapids, Michigan, USA · Contract
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About the role
- Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.
- Essential Duties and Responsibilities: (detailed description)
- Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
Responsibilities
- Provides clinical surgical support by managing all relevant equipment.
Requirements
- Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
- Ability to remain standing and/or walking for an extended period of time.
- Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
- Excellent time management skills with ability to use independent judgment and critical thinking effectively.
- Must be able to explain and generate detailed guidelines and procedures.
- Familiarity with surgical supply chain or SPD workflows.
- Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
- including all vendor credentialing required by the account.
- Strong organizational and communication skills.
- Scope of Work Summary (OnSite OR Liaison / Expanded Services Specialist):
- Provides dedicated liaison support between the OR, SPD, and hospital leadership to coordinate service delivery, address emergent needs, and ensure Stryker program alignment with facility goals.
- Core Responsibilities:
- Serve as point of contact for all OnSite service issues, escalations, and process improvements.
- Coordinate coverage adjustments, quality reporting, and service exclusions as outlined in the SOW.
- Support da Vinci, Spy-Phi, and other specialty service lines as assigned.
- Lead in-servicing, data integration setup, and clinical collaboration.
- Assist with managing Stryker HUB, iSuite Media, and teleconference configurations.
- Prior OR or SPD leadership experience preferred.
Nice to have
- Bachelor's Degree, Associate's Degree or equivalent certifications preferred.
- Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
Compensation
- Ongoing annual continuing education required.
Benefits
- Maintains knowledge base of equipment and disposable products through Stryker education training programs.
- Adheres to all Stryker and medical facility policies, standards and procedures.
- Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Company info
- Stryker is driven to work together with our customers to make healthcare better.
This listing is sourced directly from Stryker's careers page and normalized into a canonical job model.