Sleep Center
Email Customer Support Agent (Healthcare)
San Francisco, USA · Full-time
Sponsorship not specifiedDetected 349 days ago
Customer SupportZendeskResearchCritical Thinking
About the role
- This is a remote position; daytime U.S. hours are required (US Central Time 8AM to 5PM) so you can respond to clinical teams in real time.
Responsibilities
- We need a resourceful email support agent who can think independently while providing fast, accurate answers to our clinical providers.
- Your primary focus will be managing the support inbox and keeping our internal knowledge base fresh and complete.
Requirements
- daytime U.S. hours are required (US Central Time 8AM to 5PM) so you can respond to clinical teams in real time.
Benefits
- Full-time remote role Monday-Friday, approximately 8 AM-5 PM Central Time (flexible for the right candidate) Compensation commensurate with experience
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This listing is sourced directly from Sleep Center's careers page and normalized into a canonical job model.