Sleep Center

Sleep Center

Email Customer Support Agent (Healthcare)

San Francisco, USA · Full-time

Sponsorship not specifiedDetected 349 days ago
Customer SupportZendeskResearchCritical Thinking

About the role

  • This is a remote position; daytime U.S. hours are required (US Central Time 8AM to 5PM) so you can respond to clinical teams in real time.

Responsibilities

  • We need a resourceful email support agent who can think independently while providing fast, accurate answers to our clinical providers.
  • Your primary focus will be managing the support inbox and keeping our internal knowledge base fresh and complete.

Requirements

  • daytime U.S. hours are required (US Central Time 8AM to 5PM) so you can respond to clinical teams in real time.

Benefits

  • Full-time remote role Monday-Friday, approximately 8 AM-5 PM Central Time (flexible for the right candidate) Compensation commensurate with experience

This listing is sourced directly from Sleep Center's careers page and normalized into a canonical job model.