Salvation Army in Canada and Bermuda

Direct Support Worker I - U

WINNIPEG, MB

Sponsorship not specifiedDetected 2 days ago

LeadershipCommunicationProblem SolvingAdaptabilityOrganizational Skills

About the role

The role contributes to the broader mission and values of The Salvation Army, upholding standards of service that reflect its spiritual and social commitment to the community.
Conduct regular room checks, property rounds, and inspections in accordance with established safety and security procedures.
Assist with medication storage and administration according to policy, including proper documentation.

May have access to confidential and sensitive information and is expected to maintain strict confidentiality at all times.
This role is focused on providing a secure environment, additional coordination, and support to the tenants of various facilities.
Monitor client activity and maintain a calm, supportive presence to ensure safety, well-being, and adherence to facility guidelines.
Maintain detailed and accurate records, including logs, incident reports, client files, intake forms, and service data using designated systems (e.g., HIFIS, SMIS).
Support daily operations by assisting with meal service, basic housekeeping, and general upkeep of the facility.
Support client care by providing practical, emotional, and motivational assistance, reinforcing case plan goals, and facilitating access to internal and external services.
Prepare and deliver clear and timely shift exchanges to ensure continuity of care and communication across teams.
Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.
In addition, we support people experiencing unemployment, addiction and family challenges.

Experience and Knowledge
Ability to offer personal care in a respectful manner, to assess and report changes in physical and emotional well-being and to offer a compassionate approach to each client and their family.
Certification in Food Safe, First Aid and CPR.

Completion of High School diploma plus a specialized coursework or formal post-secondary certificate program.

Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
Good oral and written communication skills.
Display initiative in identifying and completing work to be done.
High level of integrity, confidentiality, and professional ethics, with a balanced sense of fairness and flexibility.
Strong organizational skills and the ability to follow detailed instructions accurately.
Adaptability to change and frequent interruptions.
Demonstrated attention to detail with good analytical and problem-solving skills.
Demonstrated patience, understanding, and professionalism in all interactions.
At least basic computer skills with willingness to learn.
Skills and Capabilities:

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
Support client admissions, including orientation to the facility, intake interviews, and documentation of personal and health-related information.

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.
As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
The Salvation Army will provide reasonable accommodation upon request.
Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

This listing is sourced directly from Salvation Army in Canada and Bermuda's careers page and normalized into a canonical job model.