Public Consulting Group LLC (PCG)

Client Service Associate 1

No sponsorship$55k-$70kDetected 30 days ago

Project ManagementExcelCustomer SupportCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft Office

About the role

The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe.
PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.
To learn more, visit www.publicconsultinggroup.com.

Prepares and delivers online and in-person training sessions and other presentations to a wide variety of clients and stakeholders.

BA/BS degree or equivalent experience
1+ year of client management experience preferred
Experience working in Special Education preferred
Supervisory Responsibility
Working Conditions
Remote Office Setting
Must be located in the western region of the US, preferably ID, UT, AZ, OR, CO.
This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success. To be successful in a remote work role at PCG, you must:
be available during your set working hours
have a safe, private, and distraction-free environment in which to complete your work, and
be able to give your full attention to the completion of your PCG job duties

Responsible for initiative planning and ongoing client relationship management
Responsible for acquiring and applying knowledge, best practices (external and internal), methodology, and tools to client organizations.
Responds to inquiries and questions in a timely manner
Works within a team to accomplish other duties on projects to meet necessary deadlines.
Communication skills (presentation, facilitation, and written)
Problem solving skills
using sound judgement as to when an issue should be escalated
Analytical skills, including the ability to analyze and organize data.

It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
As required by applicable law, PCG provides a reasonable range of compensation for this role.
Range: $55,000 - $70,000
At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.

In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company's success.

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.
We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.
PCG will not tolerate discrimination or harassment based on any of these characteristics.
At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

This listing is sourced directly from Public Consulting Group LLC (PCG)'s careers page and normalized into a canonical job model.