HHAeXchange

HHAeXchange

Employee Relations Specialist

Minneapolis, Minnesota · Full-time

Sponsorship not specified$60k-$75kDetected 61 days ago
RecruitingPerformance ManagementEmployee RelationsLeadershipCommunicationMentoringMicrosoft Office

About the role

  • This is an execution-focused role centered primarily on employee relations work.
  • Approximately 75% of the role will focus on employee relations execution at the outset.
  • This is a full-time, onsite role with occasional travel to Miami and other future office locations.

Responsibilities

  • Strong verbal and written communication skills with the ability to document findings clearly and deliver difficult messages professionally.
  • Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities.
  • The Employee Relations Specialist is the embedded employee relations partner for the Technical Customer Care (TCC) organization, a high-volume frontline support environment operating 24 hours a day.
  • This role independently owns employee relations matters from intake through resolution and serves as the primary point of contact for TCC leaders navigating performance, conduct, attendance, and workplace concerns.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Proficiency with Microsoft Office Suite and operational tracking/reporting tools.
  • Must be willing and able to travel to Miami and other future offices as needed.
  • Proven ability to coach leaders through difficult employee situations while reinforcing policy consistency and operational accountability.

Compensation

  • The base salary range for this US-based, full-time, and exempt position is $60,000-$75,000 not including variable compensation.

Benefits

  • Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

Company info

  • This role operates onsite in the Minnesota office and is part of the centralized People and Culture team, aligned to HR strategy, policies, and priorities set by the Senior HRBP.

Equal opportunity

  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation.

Visa & Work Authorization

  • sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law

This listing is sourced directly from HHAeXchange's careers page and normalized into a canonical job model.