Aetna
Senior Manager, Customer Success & Enablement
Work at Home, New York, United States · Senior · Full-time
Sponsorship not specified$68k-$199kDetected 70 days ago
Project ManagementSalesforceMarketoAccount ManagementExcelCustomer SuccessCommunicationProblem SolvingMentoringPublic SpeakingMicrosoft Office
About the role
- The Customer Success & Enablement team at Omnicare is responsible for enacting and operationalizing our customer strategy.
- This multi-faceted work aims to improve how Omnicare services its b2b and b2c customers.
- The Senior Manager of Customer Success will be responsible for the development, implementation, and ongoing maintenance of these customer tools and programs to ensure an optimal customer experience.
Responsibilities
- This individual will work collaboratively with business partners across Omnicare to identify and implement medium to large sized projects that support achievement of retention and growth goals.
- By developing tools and programs for both our internal teams and customers to leverage, this lead and the larger team will affect growth and retention.
Compensation
- $67,900.00 - $199,144.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
- The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Benefits
- We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.
- At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
- Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
- Additional details about available benefits are provided during the
- application process and on Benefits Moments.
Company info
- our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
- Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
- They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
- Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
- Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
This listing is sourced directly from Aetna's careers page and normalized into a canonical job model.