Essentia Health
Patient Scheduler II
Duluth, MN · Mid
Sponsorship not specified$20k-$29kDetected 1 day ago
Outbound SalesCustomer SupportPatient Care
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling.
- Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients.
- Completes patient checkout, schedules follow-up appointments per the physician's order, and provides patients with cost estimates and itineraries for upcoming appointments.
Responsibilities
- Supports a variety of Population Management, Chronic Disease Management and ACO initiatives through patient registry and outbound calling
Requirements
- 1 year experience as a Patient Scheduler I
- 1 year experience in a contact/call center
- Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients
- Possible Remote/Hybrid Option:
- Day Rotation (United States of America)
- DC USWA Main & Neighborhoods (DCUMN)
Compensation
- Compensation Range:
Benefits
- Level II Patient Schedulers are expected to be proficient in scheduling multiple service lines across Essentia Health in a complex, high-call and work queue volume environment.
- Proficiently and accurately enters data into the permanent electronic health record while talking with patients
- 1 year of clinical healthcare experience
- Employee Benefits at Essentia Health:At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance.
- Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
- We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
- Please note that benefit eligibility may vary.
- For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
Company info
- To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
- Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes
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This listing is sourced directly from Essentia Health's careers page and normalized into a canonical job model.