Join Paradigm
Sales Account Manager - PracticePanther
United States
Sponsorship not specifiedDetected 306 days ago
SalesforceSalesAccountingCustomer SupportIntercomCommunication
About the role
- You are responsible for the complete sales cycle from start to finish.
- You will need to educate the customer on what they can expect from beginning to end.
- You must meet productivity goals and have excellent computer and communication skills.
Responsibilities
- Document each call as per company and departmental policies and procedures.
Requirements
- 0-1 years sales experience
- 0-1 years SaaS environment experience
- Knowledge in the legal industry advantageous
- Proficiency with Salesforce, Intercom, Drift, and G Suite
- Experience in leading initiatives and succeeding in a team environment
- Experience with small and medium businesses and tech
- Who is the ideal candidate?
- Must be patient, empathetic, and have excellent communication skills
- Ability to handle escalated customer issues
- Must be able to work with other teams effectively
- Data-driven individual
- Strong interpersonal skills to work collaboratively with different departments
- Comfortable with technology and learning new software
- Self-motivated and diligent
- Excellent verbal and written communication skills
- Organized, detail-oriented, and able to manage multiple tasks
Compensation
- Competitive salary
Benefits
- Paid vacation + sick and parental leave
Company info
- Follow up with potential customers promptly if necessary while determining and managing your pipeline.
- Apply a positive customer service attitude in interactions with all customers and establish a positive rapport.
- Communicate effectively and professionally in all forms of communication with internal team members and external customers. Be patient and understanding in all customer interactions.
- Able to discuss technically detailed processes and integrations with customers who are both tech-savvy and non-technical
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This listing is sourced directly from Join Paradigm's careers page and normalized into a canonical job model.