Join Paradigm

Join Paradigm

Sales Account Manager - PracticePanther

United States

Sponsorship not specifiedDetected 306 days ago
SalesforceSalesAccountingCustomer SupportIntercomCommunication

About the role

  • You are responsible for the complete sales cycle from start to finish.
  • You will need to educate the customer on what they can expect from beginning to end.
  • You must meet productivity goals and have excellent computer and communication skills.

Responsibilities

  • Document each call as per company and departmental policies and procedures.

Requirements

  • 0-1 years sales experience
  • 0-1 years SaaS environment experience
  • Knowledge in the legal industry advantageous
  • Proficiency with Salesforce, Intercom, Drift, and G Suite
  • Experience in leading initiatives and succeeding in a team environment
  • Experience with small and medium businesses and tech
  • Who is the ideal candidate?
  • Must be patient, empathetic, and have excellent communication skills
  • Ability to handle escalated customer issues
  • Must be able to work with other teams effectively
  • Data-driven individual
  • Strong interpersonal skills to work collaboratively with different departments
  • Comfortable with technology and learning new software
  • Self-motivated and diligent
  • Excellent verbal and written communication skills
  • Organized, detail-oriented, and able to manage multiple tasks

Compensation

  • Competitive salary

Benefits

  • Paid vacation + sick and parental leave

Company info

  • Follow up with potential customers promptly if necessary while determining and managing your pipeline.
  • Apply a positive customer service attitude in interactions with all customers and establish a positive rapport.
  • Communicate effectively and professionally in all forms of communication with internal team members and external customers. Be patient and understanding in all customer interactions.
  • Able to discuss technically detailed processes and integrations with customers who are both tech-savvy and non-technical

This listing is sourced directly from Join Paradigm's careers page and normalized into a canonical job model.