Intermountain Healthcare
Patient Access Acute Representative I
Platte Valley Hospital, USA
Sponsorship not specifiedDetected 15 days ago
Customer SupportEpicProblem SolvingMicrosoft Office
About the role
- Job Description: A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health.
- The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues.
- The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality.
Responsibilities
- Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles
- For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles
Skills
- Interpersonal Skills
- Customer Service
- Insurance Verification
- Computer Literacy
- Payment Processing
- Medical Billing
- Problem Solving
- High School diploma or equivalent is preferred.
- Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
- Experience with Epic preferred.
- Customer service experience, preferably in a healthcare setting, is required.
- Demonstrated ability to work in a fast-paced environment.
Benefits
- A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health.
- Document and update patient records in the electronic health system.
Company info
- Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
Equal opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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This listing is sourced directly from Intermountain Healthcare's careers page and normalized into a canonical job model.