BorgWarner

BorgWarner

Customer Service

Arden - North Carolina - USA · Full-time

Sponsorship not specified$62k-$85kDetected 30 days ago
SalesOutbound SalesFinancial AnalysisForecastingExcelSAPSupply ChainLogisticsCustomer SupportCommunicationCollaborationPublic SpeakingMicrosoft OfficeFinancial Reporting

About the role

  • We care about our local communities and the global environment.
  • The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina.
  • Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.

Responsibilities

  • Daily calls with customer to build relationships involving trust and collaboration.
  • Collaborate with scheduling, planning, logistics, and operations to ensure builds are scheduled according to customer demand, and then drive completion to meet customer ship dates.
  • Manages impact of customer short lead schedule increases and decreases to minimize operations impacts
  • Extract data from SAP and provide analytical analysis to support customer presentations, sales forecasting, and operations planning.
  • Maintains optimal working relationship with scheduling, planning, and operational teams.
  • Support weekly reporting of customer key metrics including on-time delivery and sales forecast
  • Participates as an effective team player in support of continuous process improvement.
  • Supports plant by analyzing customer order volatility and trends, developing effective order entry policies, and providing proactive input to management regarding innovative ways to improve customer delivery performance.
  • Build strong working relationships with customer contacts to ensure cooperative collaboration while targeting organizational key metrics.
  • Supports sales team with accurate information and data regarding any issue of concern to the customer including but not limited to production plan, outbound delivery, and demand volatility.

Requirements

  • Must be able to work in a team environment.
  • Must be able to follow instructions, safety rules and regulations.

Nice to have

  • Bachelor's degree in a business-related field with 1 year or more experience, or 3 years of related preferred
  • SAP and manufacturing experience is preferred.

Compensation

  • $62,000 - $85,250
  • Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.
  • Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review.
  • Before submitting your application you will be asked to confirm your agreement with the terms.
  • Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website.
  • To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner.

Benefits

  • Day 1 Medical Coverage with potential of no monthly premium
  • Dental, Vision, Life, AD&D, and Disability Coverage
  • Tuition Reimbursement Program after 18 months
  • Retirement Savings Plan (401k) with a matching program
  • Company paid holidays and vacation starting Day 1
  • Understands and adheres to current health, safety, and environmental policies.
  • Onsite Health Clinic for employees and dependents (age 14 and over) at no cost

Company info

  • BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market.
  • We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment.
  • At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
  • We believe the health and safety of our employees are a top priority.
  • BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
  • We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision.
  • We offer a strong local presence and interesting global opportunities.
  • Start your future with BorgWarner now!
  • Career Opportunities
  • For a listing of Asheville/Arden openings: BorgWarner Openings
  • Pay & Benefits
  • All positions start at an above market pay rate for that position.
  • Benefits are also above market and include the below for all fulltime employees:
  • The BorgWarner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry.
  • This position will be responsible for managing customer demand, purchase orders, and providing adequate information allowing customers to plan their production; as well as support customers with managing on-time delivery, customer questions/complaints, and ensuring world class satisfaction

Equal opportunity

  • BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
  • Join the company that is creating solutions that support a cleaner, more energy-efficient world.
  • For more information about BorgWarner, please visit www.borgwarner.com For a listing of Asheville/Arden openings: BorgWarner Openings
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This listing is sourced directly from BorgWarner's careers page and normalized into a canonical job model.