Box
Value Org Intelligence & Operations Senior Team Manager
US Remote · Senior
Sponsorship not specifiedDetected 20 days ago
ProcurementLeadershipCollaborationProblem Solving
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odds of building a lasting career here
42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Box (NYSE:BOX) is the leader in Intelligent Content Management.
- We help companies thrive in the new AI-first era of business.
- Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
Responsibilities
- Lead the team: Set priorities, ownership, accountability, and development opportunities for Procurement Intelligence & Operations.
- Own platform strategy and governance: Lead the ongoing management and evolution of Zip (procurement intake and workflows), Navan (business travel and expense), and Brex (corporate cards), with end-to-end ownership of policies, processes, and controls across all three.
- Redesign how work gets done, AI-first: Evaluate procurement and spend processes to determine where AI, automation, self-service, operational support, or human expertise can create a simpler, more scalable experience - prioritizing opportunities to reduce manual effort, increase capacity, and strengthen controls while maintaining appropriate human oversight.
- Partner cross-functionally: Improve intake and routing with Strategic Sourcing based on complexity, risk, and business impact
- Enable self-service: Build SOPs, playbooks, training, and resources that make procurement easier for Boxers to navigate while leveraging AI tools and agents.
- Serve as an escalation point: Bring structure to ambiguous, cross-functional issues, applying sound judgment across speed, employee experience, cost, scalability, controls, and risk to drive resolution.
- Drive operational execution and issue resolution: Manage, prioritize, and drive open operational tickets, requests, and action items to prompt resolution, ensuring deliverables and process enhancements cross the finish line on time.
- Partner cross-functionally: Improve intake and routing with Strategic Sourcing based on complexity, risk, and business impact; translate business needs into process and system requirements with IT and Enterprise Systems.
- Box is building a modern, AI-first Strategic Sourcing and Procurement Intelligence & Operations organization that makes it easier for Boxers to buy, travel, and manage spend - while creating value, maintaining strong controls, and managing risk.
- As an AI-first company, we want a leader who looks beyond automating existing processes to rethink how work should be designed - knowing where technology can simplify or eliminate manual effort, where self-service can improve the employee experience, and where human judgment remains essential.
Requirements
- You have an AI-first mindset: You're curious about how AI, automation, data, and technology can reshape how work is performed - not just where to apply AI to an existing process.
- You have strong source-to-pay and procure-to-pay knowledge: You understand S2P/P2P processes, policies, controls, and operational best practices end to end.
- You are strategic but hands-on: You can set direction for the function while staying close enough to the work to see where processes, systems, and handoffs are breaking down.
- You are a strong communicator: You can translate complex operational issues and data into clear recommendations for both working teams and leadership.
- If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
- You are an analytical, root-cause problem solver:
Nice to have
- Experience with Zip, Navan, Brex, or similar platforms is strongly preferred.
- You have strong source-to-pay and procure-to-pay knowledge:
- You understand S2P/P2P processes, policies, controls, and operational best practices end to end.
- You have 5-7+ years of experience in procurement, procurement operations, source-to-pay, procure-to-pay, finance operations, or a related function.
- T&E and corp card experience is a plus.
Compensation
- You have platform experience: You have owned procurement, travel, expense, corporate card, or spend-management programs and systems at a global organization of 3,000+ employees with nine-figure annual spend.
Company info
- You have 5-7+ years of experience in procurement, procurement operations, source-to-pay, procure-to-pay, finance operations, or a related function. T&E and corp card experience is a plus.
- Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI.
- Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide.
- Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations.
- We're looking for a Senior Team Manager to lead the team, systems, and programs powering Box's procurement and spend experience - with operational ownership of Zip, Navan, and Brex, spanning procurement intake and workflows, business travel and expense, and corporate cards.
Equal opportunity
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
- Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
- Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
- Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
This listing is sourced directly from Box's careers page and normalized into a canonical job model.