BTI Solutions
IT Help Desk
San Jose, CA · Mid
Sponsorship not specifiedDetected 68 days ago
AnsibleLinuxCiscoCommunicationProblem Solving
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odds of building a lasting career here
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Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician.
- The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.
- IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels.
Responsibilities
- Install and configure systems which support infrastructure and/or R&D activities.
- Develop and maintain installation and configuration procedures.
- Providing support to users and being the first point of contact for error reporting.
- Operations and Support
- RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
Requirements
- 4+ years of experience in computer networks and systems maintenance.
- They are required to listen to their technical needs, understand their problems, and implement solutions to them.
Compensation
- Asset Management, includes 4 physical asset audits per year
Benefits
- Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development.
Company info
- IT Help Desk Position Summary: We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician.
- We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.
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This listing is sourced directly from BTI Solutions's careers page and normalized into a canonical job model.