BTI Solutions

BTI Solutions

IT Help Desk

San Jose, CA

Sponsorship not specifiedDetected 22 days ago
AnsibleLinuxCiscoCommunicationProblem Solving

About the role

  • We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician.
  • The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.
  • IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels.

Responsibilities

  • Install and configure systems which support infrastructure and/or R&D activities.
  • Develop and maintain installation and configuration procedures.
  • Providing support to users and being the first point of contact for error reporting.
  • Operations and Support
  • RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support

Requirements

  • 4+ years of experience in computer networks and systems maintenance.
  • They are required to listen to their technical needs, understand their problems, and implement solutions to them.

Compensation

  • Asset Management, includes 4 physical asset audits per year

Benefits

  • Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development.

This listing is sourced directly from BTI Solutions's careers page and normalized into a canonical job model.