Cibc

Cibc

Senior Consultant, Business Enablement and Governance

Toronto, ON · Senior

Sponsorship not specifiedDetected 1 day ago
ExpressComplianceProject ManagementAuditingProcess ImprovementRecruitingProblem SolvingCritical ThinkingInternal Audit

About the role

  • We need talented, passionate professionals who are dedicated to doing what's right for our clients.
  • Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
  • You'll act as the key relationship manager for the business.

Responsibilities

  • As the Senior Consultant, Business Enablement & Governance, reporting into the Director, Business Enablement & Governance, you'll lead the management of material, systemic and emerging risks across the Enterprise Channels line of business.
  • You'll develop and implement integrated control improvement solutions across all products and distribution channels.
  • You'll manage key controls to mitigate operational exposures and potential losses.
  • You'll provide support of CIBC's Control Framework to ensure compliance to regulatory, legislative and operational requirements, including the efficient and effective management of deficiency remediation.
  • Risk Assessment & Remediation - You will work closely with the LOB partners to proactively identify risk exposures and control gaps, to analyze and synthesize risk exposures, operational losses, root causes and control gaps and determine materiality.
  • You will lead the Incident Reporting investigation and Change Initiative Risk Assessment (CIRA) process, ensuring all material risks are identified and compliant to the CIBC CIRA policy and process.
  • You will manage all deficiencies for the LOB, ensuring closure dates are met and no deficiencies go past due.
  • You will lead the implementation of remediation plans for targeted control gaps/special projects.
  • Risk Consulting - You will lead the completion of all CIBC Control Framework requirements.
  • Acting as the risk and control Subject Matter Expert (SME) providing expert advice to LOB partners.

Requirements

  • You can demonstrate experience.
  • Experience in Enterprise Channels Contact Centre LOB within the banking sector with a deep understanding of key businesses and processes is an asset.
  • You can demonstrate knowledge.
  • You have extensive knowledge of risk management principles, practices, policies and procedures.
  • You know that relationships and networks are essential to success.
  • You inspire outcomes by sharing your expertise.
  • You enjoy investigating complex problems, and making sense of information.
  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day
  • We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

Compensation

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing

Company info

  • At CIBC we enable the work environment most optimal for you to thrive in your role.

This listing is sourced directly from Cibc's careers page and normalized into a canonical job model.