OpenTable
Sr. Manager, Revenue Strategy & Operations (Hybrid)
Toronto, Canada · Senior
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About the role
- Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
- This posting is for an existing vacancy.
- This role requires attendance in our office located at 134 Peter Street in Downtown Toronto 2x a week.
Responsibilities
- Sophisticated analytics to support global Restaurant Sales and Services and Marketing decisions.
- Maintain and assure data quality in dashboards and reports for internal use.
- collaborate with other departments to find an aligned source of truth.
- drive process optimization and training.
- Build and maintain financial models, forecasts, and dashboards for various business scenarios.
- Align metrics used by Restaurant Sales Services and Marketing teams to the other departments; collaborate with other departments to find an aligned source of truth.
- Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services team for process and system enhancement requests; drive process optimization and training.
Requirements
- Proficiency in SQL, relational database management, and big data analysis and ability to see beyond the numbers to drive sound decision-making..
- Experience in sales and revenue operations, including territory management, sales goaling, commission plans, SPIF, etc.
- Advanced proficiency with Excel/Google Sheets, including complex formulas, data modeling, and pivot tables.
- Have a strong understanding of revenue operations: goaling, commission plans, territory management, and recognition programs and SPIFs that help enable sales strategy.
Nice to have
- Experience managing, mentoring, or leading team members within a data or operations environment.
- Must be able to speak the Salesforce.com language in order to make recommendations for processes and communicate effectively with our Business Optimization and Product teams.
- Familiarity with modern enterprise reporting tools such as Preset, Tableau, or similar business intelligence platforms.
- Proven track record of managing end-to-end project roadmaps and driving process optimization under tight deadlines.
- Bachelor's degree in a quantitative field, business administration, finance, economics or equivalent practical experience.
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Paid volunteer time
Compensation
- Work from (almost) anywhere for up to 20 days per year
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Benefits
- Paid parental leave
- Generous paid vacation + time off for your birthday
- 20 days of paid time off
- Private health and dental insurance
- Monitor and understand the health of the teams and markets by creating helpful reporting tools that derive action items and insights.
Company info
- Every employee at OpenTable has a tangible impact on what we do and how we do it.
- You'll also be part of a global team and its portfolio of metasearch brands.
- Hospitality is all about taking care of others, and it defines our culture.
This listing is sourced directly from OpenTable's careers page and normalized into a canonical job model.