Impact Advisors
Revenue Cycle Managed Services Accounts Receivable Manager
US Remote
Sponsorship not specifiedDetected 23 days ago
ExcelProcess ImprovementERPAR/VREpicLeadershipCommunicationCollaborationMentoringAccounts Payable
About the role
- Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services.
- The AR Manager serves as the primary onsite liaison for client leadership, ensuring exceptional partnership, consistent KPI delivery, and continuous optimization of AR processes and outcomes.
- This position reports to the Director of RCMS Managed Services.
Responsibilities
- Supervisors, AR Team Leads, U.S. based AR Representatives, Nearshore AR Teams
- Drive individual and team performance against goals (e.g., DSO, denial rates, cash flow).
- Collaborate with workforce planning to ensure proper staffing, training, and competency development across both geographies.
- Own daily, weekly, and monthly cash goals, ensuring consistent achievement across all payers and account types.
- Build, monitor, and drive performance to established operational KPIs such as: cash collections, resolution accuracy, denial overturn rates, A/R aging buckets, and productivity and quality metrics.
- Lead and oversee a multi layered AR team including; Supervisors, AR Team Leads, U.S. based AR Representatives, Nearshore AR Teams
- Drive the end ‑ to ‑ end AR process, including follow ‑ up, underpayment resolution, denial management, appeals, and variance analysis.
- Monitor AR aging and drive strategies to reduce Days in AR (DAR), improve liquidation rates, and increase resolution quality.
- Implement actionable, data ‑ driven workflows to optimize productivity and financial performance.
- Create dashboards and reporting packages for internal leadership and client executives.
Requirements
- At least 3 years in a supervisory or managerial capacity managing AR teams in a hospital or provider-based environment
- Strong proficiency in Epic RCM modules, insurance claim adjudication, and AR follow-up processes.
- Experience scaling teams during rapid growth or transformation periods.
- Required
- 8-10+ years in healthcare revenue cycle operations, with progressive AR responsibilities.
- Strong knowledge of payer rules, denial workflows, AR best practices, and healthcare billing regulations.
- Demonstrated success improving KPIs, cash outcomes, and operational performance.
- Excellent verbal and written communication and relationship ‑ building skills, especially in client ‑ facing environments.
- Advanced ability in Excel or reporting
- Preferred
- Skilled at trend identification, root cause analysis, and recommendation of corrective actions.
- Proven ability to manage large, diverse teams across multiple geographies (including nearshore or offshore).
- Prior consulting or client ‑ embedded leadership experience.
Skills
- This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs.
Compensation
- For salaried positions, this role may also be eligible for an annual performance bonus.
Benefits
- For salaried positions, this role may also be eligible for an annual performance bonus.
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