unbounce

unbounce

Professional Services, Engineering Consultant

Remote, Canada and US · Full-time

Sponsorship not specified$90k-$100kDetected 1 day ago
C#RubyHTMLCSSNode.jsData StructuresAWSGCPAzureCloud PlatformsRESTOAuthAgentic AIProject ManagementCRMQuickBooksCustomer SuccessCustomer SupportVoIPCommunication

About the role

  • Meet directly with client's business users to communicate functionality of the software, and walk through the integration within their end-system
  • Work with client's technical team to facilitate the integration, communicate technical objectives and provide custom solutions
  • Advise client on configuration and implementation options based on industry best practices

Responsibilities

  • Lead scoping/discovery calls with clients to document design requirements
  • Prepare Statements of Work (SOW) and deliver to clients within SLA guidelines
  • Project manage all projects from "kickoff call" to UAT (user acceptance testing) and signoff
  • Lead the implementation efforts for multiple projects in various phases of implementation
  • Provide customer support in local time zone and contributes to customer self-service tools
  • Team Building Budget
  • We innovate and co-create an environment where team members can do the best work of their careers.
  • If you require any accommodations or support during the recruitment process, please email us at careers@unbounce.com.

Requirements

  • Proven ability to read, write, troubleshoot and debug code proficiently
  • Have knowledge of software development fundamentals and data structures
  • Knowledge of Ruby, C#, Node.js

Nice to have

  • Nice to Have, Not Required

Skills

  • Excellent written and verbal communication skills
  • Familiar with cloud platforms such as AWS Lambda, Azure Functions, or Google Cloud

Compensation

  • Our compensation bands are designed to reflect how people grow in their roles.

Benefits

  • Flexibility and Time Off
  • Flexible Time Off Policy - We encourage a minimum of 4 weeks per year!
  • Flexible Hours
  • Health and Wellness
  • Health Insurance
  • End of Year Company Wide Holiday Closure
  • Maternity & Parental Leave Program
  • Employee Referral Bonus Program ($1000)

Company info

  • The Professional Services, Engineering Consultant's primary responsibility is to facilitate post-sale professional services between new/current customers and Insightly.
  • At Unbounce, we want every employee to be excited to bring their full, authentic self to work.

This listing is sourced directly from unbounce's careers page and normalized into a canonical job model.