unbounce
Professional Services, Engineering Consultant
Remote, Canada and US · Full-time
Sponsorship not specified$90k-$100kDetected 1 day ago
C#RubyHTMLCSSNode.jsData StructuresAWSGCPAzureCloud PlatformsRESTOAuthAgentic AIProject ManagementCRMQuickBooksCustomer SuccessCustomer SupportVoIPCommunication
About the role
- Meet directly with client's business users to communicate functionality of the software, and walk through the integration within their end-system
- Work with client's technical team to facilitate the integration, communicate technical objectives and provide custom solutions
- Advise client on configuration and implementation options based on industry best practices
Responsibilities
- Lead scoping/discovery calls with clients to document design requirements
- Prepare Statements of Work (SOW) and deliver to clients within SLA guidelines
- Project manage all projects from "kickoff call" to UAT (user acceptance testing) and signoff
- Lead the implementation efforts for multiple projects in various phases of implementation
- Provide customer support in local time zone and contributes to customer self-service tools
- Team Building Budget
- We innovate and co-create an environment where team members can do the best work of their careers.
- If you require any accommodations or support during the recruitment process, please email us at careers@unbounce.com.
Requirements
- Proven ability to read, write, troubleshoot and debug code proficiently
- Have knowledge of software development fundamentals and data structures
- Knowledge of Ruby, C#, Node.js
Nice to have
- Nice to Have, Not Required
Skills
- Excellent written and verbal communication skills
- Familiar with cloud platforms such as AWS Lambda, Azure Functions, or Google Cloud
Compensation
- Our compensation bands are designed to reflect how people grow in their roles.
Benefits
- Flexibility and Time Off
- Flexible Time Off Policy - We encourage a minimum of 4 weeks per year!
- Flexible Hours
- Health and Wellness
- Health Insurance
- End of Year Company Wide Holiday Closure
- Maternity & Parental Leave Program
- Employee Referral Bonus Program ($1000)
Company info
- The Professional Services, Engineering Consultant's primary responsibility is to facilitate post-sale professional services between new/current customers and Insightly.
- At Unbounce, we want every employee to be excited to bring their full, authentic self to work.
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This listing is sourced directly from unbounce's careers page and normalized into a canonical job model.