Fospha Marketing
US Graduate Program - Customer Success
Austin, United States
Sponsorship not specifiedDetected 54 days ago
Stakeholder ManagementForecastingExcelOnboardingCustomer SuccessCustomer SupportResearchLeadershipCommunicationCritical Thinking
About the role
- Joining the team you will be at the heart of the business delivering the best possible experience to our customers.
Responsibilities
- Build and manage key customer stakeholder relationships
- Strong relationship-building ability, both internally and externally
- Organized and able to manage multiple priorities simultaneously
- Seek inclusion & diversity: We create an environment where everyone feels welcome, and people are encouraged to speak and be heard
- Customer at the heart: We care about the customer, feel their pain and love building product that solves their biggest problems
- Candor with caring: We deliver candid feedback with kindness and receive it with gratitude
Requirements
- Analytical mindset, comfortable interpreting data and creating insights. proficiency in Excel!
- We hire for potential - you don't need a technical degree or marketing background.
Skills
- raise the bar, don't lower it.
- AI-First from Day One
- That's why we give every team member access to cutting-edge
- We've built an
- The Graduate Opportunity in our Centre of Excellence
Compensation
- Competitive salary + OTE
Benefits
- Be exposed to the right mix of challenges and learning and development opportunities
- 14 days PTO plus an additional 11 federal public holidays
- Track customer health scores, creating mitigation plans for at risk customers to ensure customer realize the full value Fospha can offer their brand
Company info
- Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over 10 years, we've been pioneering privacy-safe, full-funnel marketing measurement, empowering all teams to make smarter decisions
- Our platform unites Finance, Marketing, Data, and Leadership with a shared view of performance and profitability-combining full-funnel measurement, forecasting, and optimization. With Fospha, every team moves faster and grows smarter.
- Trusted by over 200 leading brands across three continents, including Free People, Gymshark, and Callaway Golf, Fospha manages $2.5 billion in annual ad spend.
- We're scaling fast across London, Mumbai, and Austin - and we're on the lookout for ambitious grads and soon-to-be grads to jump in and help us build the world's most powerful marketing measurement solution. Ready to make your mark? Let's go! 🚀
- Fospha is dedicated to building the world's most powerful measurement solution for online retail.
- For over 10 years, we've been pioneering privacy-safe, full-funnel marketing measurement, empowering all teams to make smarter decisions
- Our platform unites Finance, Marketing, Data, and Leadership with a shared view of performance and profitability-combining full-funnel measurement, forecasting, and optimization.
- With Fospha, every team moves faster and grows smarter.
- We're scaling fast across London, Mumbai, and Austin - and we're on the lookout for ambitious grads and soon-to-be grads to jump in and help us build the world's most powerful marketing measurement solution.
- Ready to make your mark?
- Let's go! 🚀
- How We Work: AI-First from Day One
- At Fospha, AI isn't a buzzword - it's how we operate.
- Every team member has Claude Enterprise access from their first day, with the expectation that you'll use Claude Code, Design, Chat, Co-Work and other AI tools to elevate your work.
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This listing is sourced directly from Fospha Marketing's careers page and normalized into a canonical job model.