OrderYOYO

Country Manager - DACH

Berlin, DE

Sponsorship not specified$30k-$50kDetected 149 days ago

CRMExcelCustomer SuccessCommunicationProblem SolvingAdaptability

About the role

Country Manager – DACH Regions Competitive Basic salary + OTE Uncapped + Company Car Must be able to commute daily to our Berlin Office PURPOSE OF ROLE: We are seeking an experienced and dynamic Country Manager to lead our operations in Germany and Austria. The right candidate will be responsible for overseeing all operations and activities within the
region ensuring the company's continued sustainable growth across key metrics like customers, revenue and profitability. Develop and execute strategies that drive business growth and align with company vision Act as the link between headquarters and local operations, collaborating with teams and partners Identify process improvements and manage the local

Team Performance Lead and support a 30-50 FTE team to drive sales and activation across markets Coach, shadow, and provide feedback to strengthen team performance and development Oversee recruitment, induction, and ongoing workforce guidance Performance Improvement Design and implement processes and initiatives to enhance key business metrics Support employee development plans and continuous improvement efforts Payment Service Growth Drive sales and activation teams to boost partner performance and customer success Deliver regular performance reporting and support line managers with training needs General Assist with general People responsibilities, including developing processes, new initiatives and driving performance Weekly and Monthly reporting on key metrics for own and team performance Collaborate with key stakeholders across different teams and functions to drive results Support colleagues and promote a positive work environment & team spirit

Excellent verbal and written communication skills, with the ability to engage effectively with diverse stakeholders Strong analytical skills, capable of assessing data and feedback to enhance onboarding strategies.
Excellent MS Excel skills, highly analytical with the ability to analyse data Previous experience in financial services is highly desirable, providing insight into industry-specific onboarding needs.
Ability to work collaboratively within a team while also demonstrating initiative and independence in managing tasks.
Organised with a high attention to detail Ability to tailor approach to meet the individual needs of the team.

Proficiency in CRM systems for tracking and managing onboarding activities.
Displays honesty and integrity.
Be comfortable following established processes, using templates, and problem-solving issues to work through your onboarding checklist.

We are seeking an experienced and dynamic Country Manager to lead our operations in Germany and Austria.
The right candidate will be responsible for overseeing all operations and activities within the region ensuring the company's continued sustainable growth across key metrics like customers, revenue and profitability.
Develop and execute strategies that drive business growth and align with company vision Act as the link between headquarters and local operations, collaborating with teams and partners Identify process improvements and manage the local workforce The ideal candidate will possess a strong background in SAAS or similar B2B focused industries, a love for structure and process and demonstrate exceptional communication and analytical skills.
This role is crucial in fostering a positive Restaurant Partner experience from the very beginning of their journey with us.

This listing is sourced directly from OrderYOYO's careers page and normalized into a canonical job model.