Library of Congress
IT Support Specialist
Washington, District of Columbia · Contract
Sponsorship not specified$84k-$91kDetected 1 day ago
iOSCybersecurityCustomer SupportUnityLeadershipCommunicationCollaborationProblem SolvingAdaptability
About the role
- Incumbent must possess strong technical and customer service skills and be able to efficiently multi-task in a fast-paced environment.
- Ability to stay organized and communicate effectively is a must.
Responsibilities
- Other Significant Factors: Job requires on-call support.
Requirements
- Bachelor's degree or equivalent experience.
- Intimate working knowledge of desktop operating systems
- Ability to deal calmly and effectively with high stress situations and work persistently when facing obstacles.
- Ability to work well in ambiguous situations, adjust quickly to change, and easily consider new approaches.
- Ability to foster a sense of unity and trust within teams, breaking down silos and promoting teamwork across departments.
- Ability to encourage and facilitate cooperation, pride, trust, and group identity.
- Ability to convey ideas and information to different audiences through verbal and written means.
- Ability to articulate ideas clearly through speech.
Compensation
- $84k-$91k
Equal opportunity
- The SAA is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment.
Visa & Work Authorization
- A preemployment drug test is required for positions requiring a security clearance
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This listing is sourced directly from Library of Congress's careers page and normalized into a canonical job model.