Library of Congress

Library of Congress

IT Support Specialist

Washington, District of Columbia · Contract

Sponsorship not specified$84k-$91kDetected 1 day ago
iOSCybersecurityCustomer SupportUnityLeadershipCommunicationCollaborationProblem SolvingAdaptability

About the role

  • Incumbent must possess strong technical and customer service skills and be able to efficiently multi-task in a fast-paced environment.
  • Ability to stay organized and communicate effectively is a must.

Responsibilities

  • Other Significant Factors: Job requires on-call support.

Requirements

  • Bachelor's degree or equivalent experience.
  • Intimate working knowledge of desktop operating systems
  • Ability to deal calmly and effectively with high stress situations and work persistently when facing obstacles.
  • Ability to work well in ambiguous situations, adjust quickly to change, and easily consider new approaches.
  • Ability to foster a sense of unity and trust within teams, breaking down silos and promoting teamwork across departments.
  • Ability to encourage and facilitate cooperation, pride, trust, and group identity.
  • Ability to convey ideas and information to different audiences through verbal and written means.
  • Ability to articulate ideas clearly through speech.

Compensation

  • $84k-$91k

Equal opportunity

  • The SAA is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment.

Visa & Work Authorization

  • A preemployment drug test is required for positions requiring a security clearance

This listing is sourced directly from Library of Congress's careers page and normalized into a canonical job model.